Question about Acer Aspire 5100 Notebook

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My Keyboard and mouse are not responding

I have a acer 5100. When I boot up to my log in screen the mouse cursor remains in the center of the screen it blinks but will not move. I've even attempted to restore my system with the recovery disk but was unable to complete the process because you have to use the key board arrows to select what you want to do.

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Re: My Keyboard and mouse are not responding

Try plugging in an external keyboard & mouse, hopefully that should work

Posted on Sep 15, 2007

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Unit boots up to Welcome center but once there I can't use the keyboard or mouse. I tried using an external keyboard and mouse but still nothing.

try to boot in safe mode. press F8 several times before bootup, then select safe mode. better yet safemode with networking. and did you try hooking external kb and mouse thru usb? if it proceeds, try checking online for chipset drivers and touchpad drivers at

Apr 08, 2010 | Acer Aspire 5100 Notebook

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Unresponsive keyboard + mouse pad

I guess you have a mechanical problem, sounds like the mother board have some issues on starting all devices.

If you could use keyboard to go in the bios, and see the screen, if would be the OS that need to be repaired.

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Try to remove ram memory and put it back after a while. Do it on removed battery.

Mar 22, 2009 | Acer Aspire 5100 Notebook

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Can not get my key board to respond when coputer boots up,

Do you get video at least?
Do you get keyboard during POST? (Try turning the system off, turn it on and keep hitting F8 until you get to a windows boot selection screen)

Does Windows boot all the way up but you just cannot interact with the laptop? Try plugging in an external mouse/keyboard/speakers, or remove it from the docking station if it is attached to one.
If you get keyboard/mouse before windows (able to move up and down the boot selection screen), then Windows may just need to be reinstalled for some strange reason.

If you still aren't getting anything, the motherboard may need to be replaced.

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I have a Acer 5100 I am facing the same prolem my USB ports stopped working and then the Keyboard the system boots but i cannot do anything like the password nor can i start in safe mode or go to set up, if somebody can help me sort this problem ,thankyou


Jul 30, 2008 | Acer Aspire 5100 Notebook

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Keyboard keep taking ma cursor back i ve have made fresh installations but it still wont work i even installed new bios tried new mouse and keybaord but it still wont work.i think acer really is bad

if the cursor is moving by itself off the screen then it is likely that the mouse pad is bad or needs reseated ,
remove the keyboard and re-seat or disconnect the mouse pad.

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What happens when you plug in an external keyboard and mouse?

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just try to check your connection may be your usb connection is loss contact....or maybe the cable wire is solve that problem you just try another keyboard and mouse....

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potential keyboard controller failure but for the mouse.

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