Question about Acer Aspire 5100 Notebook

1 Answer

My Keyboard and mouse are not responding

I have a acer 5100. When I boot up to my log in screen the mouse cursor remains in the center of the screen it blinks but will not move. I've even attempted to restore my system with the recovery disk but was unable to complete the process because you have to use the key board arrows to select what you want to do.

Posted by on

  • proka Dec 07, 2007

    Keyboard and touchpad not working. External Mouse/Keyboard USB Not working.

  • Anonymous Jan 17, 2008

    I have a laptop Acer 5050. The mouse is frozen_ it could not move.

    I have even tried to use the hot key Alt & F10 to erecover the system back to the manufacture original set-up.

    The system has been reset. But it still have the problem: I could not move the cursor. Have anyone experienced the same problem? Would you suggest a solution? Is it a virus problem?

    Thank you



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 661 Answers

Try plugging in an external keyboard & mouse, hopefully that should work

Posted on Sep 15, 2007

  • Gareth Cockram
    Gareth Cockram Sep 27, 2007

    plug in external mouse, then once into windows remove Pointing device in Device manager and see if the device will re-detect.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Unit boots up to Welcome center but once there I can't use the keyboard or mouse. I tried using an external keyboard and mouse but still nothing.

try to boot in safe mode. press F8 several times before bootup, then select safe mode. better yet safemode with networking. and did you try hooking external kb and mouse thru usb? if it proceeds, try checking online for chipset drivers and touchpad drivers at

Apr 08, 2010 | Acer Aspire 5100 Notebook

1 Answer

Acer aspire 5100-3583 boots, screen is on, but

Dec 07, 2017 | Acer Aspire 5100-5033 Notebook

1 Answer

Aspire 5100 it does not recognise the keyboard

borrow a friends keyboard and mouse...log on to your computer and go to system restore and go back to a time when you knew you could use them and restore to that date

sometimes funny updates cause external hardwares to act up

Brentwood IT

Sep 25, 2009 | Acer (918EA10I10) Motherboard

2 Answers

Unresponsive keyboard + mouse pad

I guess you have a mechanical problem, sounds like the mother board have some issues on starting all devices.

If you could use keyboard to go in the bios, and see the screen, if would be the OS that need to be repaired.

Aug 04, 2009 | Acer Aspire 5100 Notebook

1 Answer

Can not get my key board to respond when coputer boots up,

Do you get video at least?
Do you get keyboard during POST? (Try turning the system off, turn it on and keep hitting F8 until you get to a windows boot selection screen)

Does Windows boot all the way up but you just cannot interact with the laptop? Try plugging in an external mouse/keyboard/speakers, or remove it from the docking station if it is attached to one.
If you get keyboard/mouse before windows (able to move up and down the boot selection screen), then Windows may just need to be reinstalled for some strange reason.

If you still aren't getting anything, the motherboard may need to be replaced.

Jan 06, 2009 | Acer Aspire 5100 Notebook

1 Answer

Keyboard keep taking ma cursor back i ve have made fresh installations but it still wont work i even installed new bios tried new mouse and keybaord but it still wont work.i think acer really is bad

if the cursor is moving by itself off the screen then it is likely that the mouse pad is bad or needs reseated ,
remove the keyboard and re-seat or disconnect the mouse pad.

Apr 16, 2008 | Acer Aspire 5100-5022 Notebook

1 Answer

Keyboard and Mouse

What happens when you plug in an external keyboard and mouse?

Mar 19, 2008 | Acer Aspire 5100 Notebook

1 Answer

Input failure on the above laptop

just try to check your connection may be your usb connection is loss contact....or maybe the cable wire is solve that problem you just try another keyboard and mouse....

Dec 17, 2007 | Acer Aspire 5100 Notebook

4 Answers

Acer 5100 keyboard issue

potential keyboard controller failure but for the mouse.

return to acer

Dec 14, 2007 | Acer Aspire 5100 Notebook

Not finding what you are looking for?
Acer Aspire 5100 Notebook Logo

512 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides