Question about GE 36 in. Profile JP969 Electric Cooktop

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My GE JP969 cooktop has a fault code of "F153"

When I try to turn on the right front burner there is a fault code of "F153" that blinks. It will stop only if a press the control lock pad button. All the other burners are working properly. I did shut power off to the unit fora few minutes, which did not resolve the problem.

Thanks to anyone who can help.

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Posted on Jan 02, 2017

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SOURCE: Right front (large) burner indicates hot, won't work, flashes F153

I hade a code 153 also. Changed the element(costly-$200) and had to recalibrate the pan sensors(in the manual). All works fine now.

Posted on May 29, 2009

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  • 13 Answers

SOURCE: Large section of dual burner not working

If you have the glass cooktop slide-in model, the problem is most likely the burner "ribbon' under the glass top for the small burner has come loose. I fixed mine with only a phillips-head screwdriver, needle-nosed pliers, and a 1/4" wrench (1/4" socket on the end of a nutdriver works better). Here are the steps I took to fix it: 1) Slide the oven out from the counter so the sides of the oven are clear of the counter top. 2) Remove the phillips head screws-1 on each side of the oven near the top/rear. These will be the only phillips-head screws you will need to remove. 3) Open the oven door and remove the 4 hex-head screws at the top/front/inside the oven- there are 2 on each side which follow the opening of the door. Then close the door. 4) Pull off the burner knobs by gripping them and pulling straight up. Don't worry, you will not break them but you will need to give them a good tug. 5) Remove the burner retaining nuts that are under the knobs-you may need a wrench to loosen them but only tighten them by hand when reinstalling. 6) Pull the face of the control panel away from the oven slowly until you see a ribbon connector on the right side and then disconnect the ribbon and remove the face plate from the oven. 7) Remove the 4 hex-head screws from the face plate bracket (the plastic part that was holding the face plate) and pull the bracket toward the front of the oven until it flops over and rests on the oven door handle. 8) remove the 2 black screws holding down the glass top-one on each side of the oven-the screw heads face the front of the oven. 9) Disconnect the two wiring harnesses attached to the cook top. Don't worry, they only fit one way so you don't need to label them. 10) Lift the cook top until the wiring harnesses are clear of the holes and place it upside down on a flat surrface. 11) Remove the two retaining bracket screws and brackets from each side of the non-working burner. 12) Slowly lift the burner and flip it upwards until you see the ribbon coils. It should not be necessary to disconnect any wires. 13) Look at the ribbon coils very carefully to see if any of them are disconnected from their main connection points. If so, feed the ribbon back inside the pinch point (you may need a small screwdriver to open the pinch point first) and then use a pair of needle-nosed pliers to pinch the ribbon to hold it in place. I had to use a voltage meter set in the OHM position to find where mine were disconnected. Once you pinch the ribbon end back into place, put everything back together in reverse order. If your burner still does not work, your burner knob switch may be bad. I hope this helps. Good Luck!

Posted on Jul 24, 2010

richroth
  • 9472 Answers

SOURCE: On my GE Cooktop JP939

F160 = Pan detect communication failure Replace main board and recalibrate inductive sensors. Here is a link to the error code sheet and wiring.


Richard Roth

The FixYa Team

Posted on Aug 13, 2011

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Hi - I've been having the same problem. GE tech service in St. Louis, MO has been a joke. 1st tech call cancelled 30 minutes before appointment. 2nd tech call to diagnose the F153 code I had already provided when I scheduled service on-line cost $74.95 and the tech didn't have the part on his truck. 3rd tech call a new tech shows up, has no knowledge of previous call diagnosis, opens the box sent to my home by GE and announces that the previous guy ordered the wrong part! We're on the 4th call. My cook top right front burner has not worked for a month. I've contacted GE corporate. The part you need (at least I need) for the right front burner which is a large burner is: WB30T10062. If I knew how to, I'd repair this myself. I don't have the extended warranty. The part is covered because my cooktop is only two years old (parts warrantied for five years) but labor is estimated to cost almost $200....plus the $74.95 "diagnostic" visit. A total rip-off. My advice, if you've got this cooktop, it's still under warranty and you aren't using all of the burners on a regular basis: start using them! The tech guy said most people use that front right burner alot and it eventually malfunctions (code F153). His suggestion was to start using the other burners on a regular basis, too, so that when they go out, at least the part will fall under the five-year warranty! When this cook top is done, I'm going to get a gas stove with "old fashioned burners" and it won't be GE!

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