Question about Gateway 510H Pentium 2.4 GHz, 256MB RAM, 40 GB HD, DVD/CD-RW, Mini Tower Computer (510HRB) PC Desktop

4 Answers

Unable to delete a virus

I have a gateway tower computer, im not very good with it. i have avg 7.5 virus protection in it. a virus shows up on screen i have tried to both heal it and put it in virus vault. it come up as trojan horse psw.generic6.bejd c:`docume~/`roger`locals~/`temp`123.dll. then back up copy infected. no matter what i do it comes back, is there a way to get rid of it and how do i delete the things in the virus vault

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Update your anti-virus, and turn off your computer. Restart and boot it in safe mode. Once Windows loads, open your anti-virus and perform a full scan. Hopefully it should remove it, as it can't hide in safe mode. Good luck.

Posted on Aug 16, 2009

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  • Gateway Master
  • 5,660 Answers

Suggest this instead.
I know that it all the time, it seems there are new recommended anti-malware programs.

Use this! Use That!

The one I'm about to recommend is an extremely good anti-malware program, that will get rid of what a lot of the others won't touch.

Malwarebytes Anti-Malware. My niece has a computer that became 'infected' with MS Antivirus 2009. This junk is a malware program, that leads unsupecting computer users, into thinking it's a Microsoft anti-virus product.

It goes by Many names. You can almost just wait a week, and it will have a new name. I invite you to go to Wikipedia.org, and type in MS Antivirus. See what Wikipedia has for info.

At first I was just going to format her harddrive, and be done with it. Just quit fooling around. Problem was is that she would lose many saved personal documents, dowmloaded programs and applications.

I typed Antivirus 2009 in my browser search bar, andf the search hits led me to Wikipedia, and the above article, I just referred you to. I saw Malwarebytes listed, and gave it a try.
I used the free version, and it wiped Antivirus 2009 right off of the computer.

Before I used it, I couldn't get access to any Administrative tasks. No Control panel access, no Windows Explorer access, no nothing!

Malwarebytes has a paid version and a free version. The paid version is supposed to operate in Real Time. This means as soon as you turn your computer on, Malwarebytes is running.
I don't know.
I don't advertise ANYTHING, for ANYBODY at any time. I just recommend the free stuff, and the stuff that actually works!

You can go to Wikipedia.org, and type Malwarebytes in their search bar, to obtain more info.

This link, is to the download page of the free version of Malwarebytes, http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Go down to the blue -> Download Now (2.83MB) <- to the right of the green square with the V over the C in it. Click on Download Now.

Posted on Apr 16, 2009

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Hi there,
your anti virus will do this for you,if this coming back this seem to be an adware anymore .up date your anti virus check the date of expiration then update this to have a better protection against virus and addware or add an adware protection.
if nothing happen.try to restore your windows on the date where you have a good windows it will put it back to you.
doing this on arrow all program,go to accessories,then go to system tools,go to system restore then on my restore my computer
click next,select the date where you have a good windows,click it, just follow wizard instruction be patience it will take time to restore this.have a nice day dont forget to rate me.thank's

Posted on Apr 16, 2009

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The best software available is called Malware Bytes. It is a smaller application that kills everything you don't want and is free. It can be downloaded from http://www.malwarebytes.org .
After downloading and installing, update the definitions file if not prompted to do so right away. After a full scan, you will have to reboot. Upon rebooting, run the scan again to insure every piece of malware has been removed. Works everytime.

Posted on Apr 16, 2009

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6ya6ya
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a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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Advantages and Disadvantages of AVG Anti-Virus


<p>AVG offers a number of compelling features and the right technology to keep your PC protected. As one of the best antivirus software products reviewed, AVG offers a great solution that delivers advanced protection and simple use. But apart from these AVG have some advantages and Disadvantages.<br /> <p> <br /> <p>Advantages<br /> <ul> <li> Protection: - AVG Anti-Virus is fully armed to protect your computer from threats from a number of angles. The software includes antivirus and antispyware protection, as well as complete online protection from harmful sites and downloads.</li> <li> Ease of Installation: - AVG Anti-Virus is easy to download and install. The installation is straightforward and doesn't require a restart. And while it's not the fastest, it's relatively quick and performs an update immediately.</li> <li> Improved features: - Though you can download AVG protection software freely, but the security software is by no means ineffective.</li> <li> It's improved features like Link Scanner, ID Protection makes it the most effective scanner.</li></ul> <p> <br /> <p>Disadvantages:-<br /> <p>When uninstalling AVG version 7 or 8 in Windows XP/Vista and attempting to install other anti-virus programs such as Kaspersky Anti-Virus or Norton Antivirus, the latter programs will not install.<br /> <p>Instead, they show an "incompatible software installed" error even if the uninstalled software has been removed using the control panel.<br /> <p> <br /> <p>This happens because software that updates and changes can add registry entries that were not added when the product was originally installed.<span> </span>A signature update dated November 9, 2008, crippled some computers, as it allowed the software to treat "user32.dll", a major component of Windows XP/Vista, as a Trojan and advised users to delete it. Users who deleted the file in question were put on a continuous reboot loop. The problem was rectified a few days later with a new signature database and further safeguards were added to the product.

on Mar 24, 2011 | Internet Avg AVG Security V8.0 WIN - 2...

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Im unable to install..it says installation failed due to error...wht should i do?


Get rid of Norton

SPEAKING WITH MY EXPERIENCE: Either try Security Essentials from Microsoft OR Avast. There’s free software out there to try.

Helpful Free Software below Read On.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:

Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com


*****Spybot - Search & Destroy 1.5.2 ****
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http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,

I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)



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My micronet computer has viruses in the virtual memory.



Make sure you have enought Ram. To check for viruses see below:

Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them.


Helpful Free Software below Read On.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.

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Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

If all else fails, then do a Reformat. You will loose everything, so do a Back-up.

Good Luck. pls rate me

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I have a gateway and am not very good with it yet. when i turn it on it shows a threat detected, trojan horse psw generic.bejdc./roger/locals //temp/123.dll. i have avg 7.5 virus protection ihave used both...


Check to see if AVG has the option to scan the computer before windows start. I would also download and install a Spyware Scanner and run it. Usually when you are running a Spyware scan it will also pick up some of the Trojans and help your virus scanner detect and clean more viruses. I personally use SuperAntispyware ( www.superanitspyware.com) and SpyBot ( www.safer-networking.org/ ). Do a full scan and delete everything that if finds. If for some reason you are still having this issue, try restarting your computer into safe mode ( by pressing F8 when computer is booting up) and scanning every in safe mode.

Hope this helps.

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Hi,

You can try the steps below and this should fix the issue.

Edit the registry:-
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2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
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6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
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1 Answer

(Dell )DVD player wont show any video


Get rid of Norton..........
Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Dec 05, 2008 | Dell DVD-rom DVD Drive

Not finding what you are looking for?
Gateway 510H Pentium 2.4 GHz, 256MB RAM, 40 GB HD, DVD/CD-RW, Mini Tower Computer (510HRB) PC Desktop Logo

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