Question about HP LaserJet 4100 Printer

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HP Laserjet Printer error - HA: 0001E6 5FF12A; FW vers: L.25.08;

This happens at least once a week, plus other times during the week I have to unplug it because it won't print for some reason.
The error messages I received today are both the same. It says: HA: 0001E6 5FF12A; FW vers: L.25.08; 170a 170109c0.
I hope this means something to you because I don't know what it is. I just know that it's frustrating always having to unplug and reset the printer.

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  • Karl Wright
    Karl Wright May 11, 2010

    If you can print the event log and email it to me I should be able to help you. Print the event log The printer?s internal event log stores the last 20 errors and can be printed at any time. To print the event log: 1 Press MENU until INFORMATION MENU appears. 2 Press ITEM until PRINT EVENT LOG appears. 3 Press SELECT to print the event log. Send it to me at kw7157@yahoo.co.uk

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If you can do the following and email me the output I should be able to help you.

Print the event log
The printer’s internal event log stores the last 20 errors and can be printed at any time. To print the
event log:
1 Press MENU until INFORMATION MENU appears.
2 Press ITEM until PRINT EVENT LOG appears.
3 Press SELECT to print the event log.

Also email a copy of the priter setup and test pages.

kw7157@yahoo.co.uk

Posted on Aug 30, 2009

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Http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl10237

To fix this remove both your Dimm Card and memory card and wait a few minutes and put back in - follow the instructions above on its location - cheers

Posted on May 19, 2009

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