Question about HP PSC 2175 All-In-One InkJet Printer
I have a Dell All in One A920 and it will only print in blue and yellow, every once in awhile it will print green. I have cleaned the nozzles, printed test pages, installed new cartridges twice now, and removed the cartridges and cleaned the heads multiple times. When I install new cartridges it will print usually about 2 pages before it goes right back to only printing yellow and blue. Please help!!!
Cheer Mom: I?m at Dell Headquarters in Austin, Texas and I just came across this post. Beyond what you've described, I don't think there are any troubleshooting procedures left to try. The cartridges are the only replaceable part on that particular model so at this stage I would say that it's time for the printer to be replaced. If it's still covered under a service plan, we would just send the replacement out free of charge with an airbill to get the old one back here, if not, one could be purchased. To be honest, I?m not exactly sure what the cause of the issue is but am fairly certain that you?ve covered most of the troubleshooting steps that would apply. Feel free to contact me if you have any questions. Neil Dell, Inc.
Posted on Sep 20, 2007
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Posted on Jan 02, 2017
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