Question about HP PSC 2175 All-In-One InkJet Printer

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Blue & yellow ink

I have a Dell All in One A920 and it will only print in blue and yellow, every once in awhile it will print green. I have cleaned the nozzles, printed test pages, installed new cartridges twice now, and removed the cartridges and cleaned the heads multiple times. When I install new cartridges it will print usually about 2 pages before it goes right back to only printing yellow and blue. Please help!!!

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  • cheer mom Sep 24, 2007

    Thanks for your response. If I am going to buy a new printer I would like to get one that I can print pictures on. I seen one that you can view the pictures,edit them, and then print them too. Any suggestions or comments on what kind of printer?

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Cheer Mom: I?m at Dell Headquarters in Austin, Texas and I just came across this post. Beyond what you've described, I don't think there are any troubleshooting procedures left to try. The cartridges are the only replaceable part on that particular model so at this stage I would say that it's time for the printer to be replaced. If it's still covered under a service plan, we would just send the replacement out free of charge with an airbill to get the old one back here, if not, one could be purchased. To be honest, I?m not exactly sure what the cause of the issue is but am fairly certain that you?ve covered most of the troubleshooting steps that would apply. Feel free to contact me if you have any questions. Neil Dell, Inc.

Posted on Sep 20, 2007

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Related Questions:

1 Answer

My Dell A920 prints blank paper.


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Mar 01, 2012 | Dell A920 InkJet Printer

1 Answer

Run cleaning utility


  • Clean the Ink Cartridge Nozzles
    • 1 Load printer paper into your Dell A920 Printer.
    • 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
    • 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
    • 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
    • 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.


  • Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

    Thanks, Joe


    I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

    Feb 11, 2011 | Dell A920 InkJet Printer

    1 Answer

    Why doesn't my A920 injet print colors properly--green comes out pink, and I still have half the ink left in my color cartridge.


    1) Could be your printer settings, check out your printer preferences to make sure your not printing a negative or make sure you colour corrections is enabled.

    2) If the colour cartridge is a 3 in 1, just one of the colours may have run out. Giving a distorted picture. That means a new cartridge. The best way to check that is to go to your printer tool box and print out a test sheet. There should be 3 colours (Magenta, Yellow and Blue) and Black. If one's missing, the cartridge is out one colour.

    Jul 21, 2010 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Only prints in green and blue


    You are more than likely out of magenta (red) ink. That printer uses a tri-color cartridge, and it has cyan (blue) magenta (red) and yellow ink. Green is blue + yellow-therefore you do have those two colors; since it will not print anything red or black you will need to replace both cartridges.

    Mar 05, 2010 | Dell 810 All-In-One InkJet Printer

    1 Answer

    Green is printing blue


    If Green is printing as blue, you are not getting any yellow ink. Blue + Yellow make Green.

    Please check to make sure you are not out of ink in the yellow cartridge and that the nozzles are clean.

    Oct 27, 2009 | Dell A940 All-In-One InkJet Printer

    1 Answer

    My Dell A920 printer will not print the color blue. I've replaced the ink, 2 times. Changed the quality of print to "Best" and still get only the reds & yellows... Any ideas?


    hi there !

    -try the old cartridge if it will print the correct colour; the problem is the cartridge; otherwise it is the printer.

    cheers !

    Oct 24, 2009 | Dell A920 InkJet Printer

    1 Answer

    Can't print and when i did got green color


    Check the level of your black ink. Double click on your printer icon. This should bring up Dell solution center. Click maintenance and it show the level of your black and color ink. If it appears you have black ink you might try clicking on your menu file, print click on preferences, check print black and white only. If you don't get a printed page. You're for sure out of black ink.
    If you get a black printed copy, Double click on your printer icon, click on the maintenance tool to clean and test nozzles.

    Jul 01, 2009 | Dell A920 InkJet Printer

    1 Answer

    DELL PRINTER A920 PRINTING IS BLOGGIE


    Hi! Your problem is your printers INK CARTRIDGE alignment, make sure that your printer ink cartridge is properly aligned. Or try to clean your ink catridge. GOOD LUCK. THANKS

    May 06, 2009 | Dell Inspiron 1000 Notebook

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