Question about GE Security Simon 3 Wireless Home Security System

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Simon 3 system not communicating with monitoring center. I tried a manual test of the alarm and no siren at all. New battery 1 year ago,monitoring center has no record of power or battery problem. Powered off. Back on. Tried phone test. No signal. What can I try? Thanks Todd

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  • info42492 Apr 21, 2009

    Thanks for the response. This is a wireless system that uses radio signals.
    Todd

  • focustrick May 11, 2010

    Did you change your phone service near the time of the problem.  Security systems will always give an initial problem when you switch to vonage or comcast triple play or any sort of digital phone service.  Also if you have dsl, you will need to contact your security provider to install a dsl filter.

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Todd, when you trip the system does it seize the phone line. (meaning does it cut off the plone line to your house phones.) if not you have a wiring problem. also security systems are designed to talk to the monitoring stations reciever on standard pots(annalog) phone lines, not on a dsl line with out a dsl filter. not over voip lines,. you may want to see if your monitoring station can connect to your system remotly. any good security company should be able to do this for you. if they cant you may want to look for a new company.

mj

Posted on Sep 01, 2009

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  • 78 Answers

SOURCE: i have ge simon 3 which suddenly says phone not

Hi, it is possible that simon panel took power surge threw phone line only. If lightning hit phone line in the neighborhood.

Posted on Sep 09, 2009

  • 1 Answer

SOURCE: How do I turn system beeps off for sirens

My problem started when the electricity went off so now everytime I open the door the siren goes off. I don't have a manual so how can I get this to turn off.

Posted on Dec 28, 2009

  • 74 Answers

SOURCE: After I arm my Simon

When you push the status button after the alarm system has triggered, what message does it give you. That should tell you what is triggering.

Alarmprofessor.com

Posted on Sep 05, 2010

william464
  • 4 Answers

SOURCE: I have a Ge Simon

Wire nuts are ok if the siren is indoors. Gel filled connectors are better if you are mounting the siren outside because they keep the connection from corroding. The resistor needs to go between the two wires you are hooking up. The color of the wires you will are are generally red and black. If your siren has a yellow wire, you can use it instead of the red to get constant siren instead of the "whoop, whoop, whoop" sound that sirens usually make. Putting the resistor at the siren will make sure that it is supervised. That means that if someone cuts the wire going to the siren, it will alert you at the panel. If you put the resistor at the panel, nothing will happen if the wire is cut.

Posted on May 21, 2011

  • 2 Answers

SOURCE: just bought a DSC SD

hook up red and black wires. Red wires to HW1&2 DC Out Terminal. 1 Black wire to HW1 and 1 Black wire to HW2. Resistor 47 Ohm resistor not needed unless siren supervision is turned on as an option. If needed , should go at the speaker, across red and black wires.

Posted on Jun 23, 2011

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After I arm my Simon 3,the siren goes off. like the alarm has been tripped and nothing has been opened. What should I try?


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My problem started when the electricity went off so now everytime I open the door the siren goes off. I don't have a manual so how can I get this to turn off.

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I have ge simon 3 which suddenly says phone not


you may have had a lighting strike to the phone line causing a surg to your unit. it may be fried. try completly powering down the system and powering it back up, then try to send a signal to your monitoring station. also you my have your monitorimg station try and connect to your system and check the programing it may have been scrambled.

mj

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