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Compaq Presario F572US Laptop locks up everyday. I tried to use the system restore disk, it says they PC is not recognized by the restore utility.

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  • Larry Steele Apr 16, 2009

    Is that a Vista thing (F11)? It is not working with XP. THe restore cd's did not run, so I installed XP to test the computer. It is locking up with XP also. Maybe a memory problem?

  • Larry Steele Apr 16, 2009

    Sometimes typing, other times nothing, the screen saver just stops moving and the keyboard is completely nonresponsive. This machine has a Recovery partition. I originally tried to use it and then the system locked again. Then I tried to use the restore cd's, but the PC would not use them saying the PC was not authorized (or something like that) by the restore program.

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  • 26 Answers

If you just want to start fresh, at the splash screen, hit F11, this will set the OS to the factory settings.

Posted on Apr 16, 2009

  • Kim Bessent
    Kim Bessent Apr 16, 2009

    No, actually, it is generally a HP/Compaq thing, other computers have the Recovery partition, too (like some emachines), but more often than not it is on ALL HPs or Compaqs. What are you generally doing when the computer locks up?

  • Kim Bessent
    Kim Bessent Apr 16, 2009

    Have you run the BIOS hard drive test?

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2 Answers

Compaq Presario F572us will not stay powered up. It starts and then screen goes black and shuts down. When I press the power button again it lights up but the computer powers off again.


Here's what you can try.
1. Remove the battery and try turning the laptop just from AC adapter. Maybe the battery is bad and shorting the system.
2. Try turning it on just on battery power (with AC adapter removed). Maybe the AC adapter is bad and shorting the system.
3. Try removing memory modules one by one. Maybe your failure somehow related to memory. Test the laptop with only one memory module installed. Try either one.
If nothing helps, the laptop still turns on and off by itself, most likely this is motherboard related failure.

Jan 19, 2011 | Compaq Presario F572US Notebook PC

1 Answer

I have a compaq f572us laptop with vista o/s.Started loading xp and turned the laptop off before fully loading xp.Now it will not boot up. Powers up,led lites come on(hdd,dvd,wireless).


Try these steps in order

1) UNPLUG THE LAPTOP
2) REMOVE THE BATTERY
3) HOLD DOWN THE POWER BUTTON FOR ABOUT 30 SECONDS TO 2 MINUTES
4) THEN PUT THE BATTERY BACK IN
5) START IT UP.

After you get it started you will most Likely have to reinstalled windows.

Jan 09, 2011 | Compaq Presario F572US Notebook PC

1 Answer

HAVE A COMPAQ MODEL SR2177CL IF THE SCREEN HIBERNATES IT WILL NOT RESPOND HAVE TO POWER THE SYSTEM ON/OFF WILL WORK FINE TILL IT HIB. AGAIN PLEASE HELP


Attempt to turn off hibernation mode in the Windows Power Options.

Start > Control Panel > Power Options
Find the Hibernation option and change it to Never.

This way, the laptop will go to sleep, but not hibernate and store data to the hard disk.

Nov 25, 2009 | Compaq Presario F572US Notebook PC

2 Answers

How can I restore the OS? My compaq presario


do you have the original restore disk?
do you have a Windows operating system disk?
you will be required to have either one of these ... make sure your bios is set to boot CD rom then HD then start PC with disk in CD rom follow prompts ...

Sep 30, 2009 | Compaq Presario 5000 PC Desktop

3 Answers

I need help with my compaq laptop i had to wipe the drive and reinstall windows xp and now i have none of the wireless card driversi mean i have none of the drivers that i can tell none for networking...


Did this laptop originally come with Vista installed, and you downgraded to XP?
No?
Did you install XP from a full Installation disk you bought?
The reason I ask this, is it shows Windows Vista as the original operating system.

I found, as you did that there is no LAN driver available from HP Support, except for Windows Vista. (Broadcom Wireless)

I suggest this:

Contact HP.
I would call them. Much nicer speaking to a real person, and faster than emailing them.

Here is the phone information page,

http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

(Product Name is Presario)
Phone number is 1-800-474-6836

I just called the above 1-800 number, to verify it was still a good working number, and to talk to tech support myself, about what is involved for you to obtain this disk, and if said disk was available for THIS laptop using the Windows XP operating system.
(Apologize for the run-on sentence)
(9:37PM, Thursday, Sept. 17)

[1.Get Tech Support
2.Notebook PC
3.Presario
Wait for tech support. Time I incurred? 3 minutes waiting time]

You'll have to call tech support yourself, so that you can give them THE serial number. At that time, the tech will verify whether drivers are available for LAN, for the Compaq Presario F572US laptop. Then a Restoration Disk will be offered as an option.

Tell them you need the Restoration Disk for your Compaq Presario F572US laptop, running Windows XP.

Tell them the Serial Number, (s/n in the white Service Tag), and the Operating System, (Windows XP)

(Sometimes you have to remind them of the operating system, to be sure there isn't mis-communication, and they send you a Restoration Disk for Vista)

The Restoration Disk is free. The Shipping and Handling is not. The prices are $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
(Including Tax)
They have an overnight option also.

Sep 18, 2009 | Compaq Presario F572US Notebook PC

1 Answer

Compaq HP Presario F572US just turned off.


Remove the battery and plug laptop power into the wall (or power strip).
Turn ON laptop without battery.
It should start.
After Windows has settled, put battery back in and let it charge up.

Hope this helps!

Sep 08, 2009 | Compaq Presario F572US Notebook PC

1 Answer

Presario f572us


Is the battery fully charged?

Jul 27, 2009 | HP Compaq Presario V2000 Notebook

1 Answer

Remove hard drive in compaq presario laptop f572us


Hello,

Please see link for Detailed instructions. Its simple as unscrewing a few screws and sliding out the hard drive.

Apr 01, 2009 | Compaq Presario F572US Notebook PC

1 Answer

Compaq logo


It appears that the hard disk drive is not being seen in the Bios. Ensure that both the power and data cables are connected to the drive and the controller. try booting again.

Jan 24, 2009 | Compaq Presario 5000 PC Desktop

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