I've bought a Acer Aspire 5710 and want to reset to factory setting, however i don't have the eRecovery password, is there a way to reset this? i want to restore my laptop to factory default but i forgot my erecovery management password. can i reset it somehow?

Windows key > All programs >Acer Empowering Technology>eRecovery management>Restore>Factory(Top of list)..

Or

If computer will not boot.
Tune computer ON
When Acer splash is on screen hold Alt and keep pressing F10...

Select factory from top of list.
You will need a password , the default is "000000" (Six zeros).

Recommend you use the first option if you can...
1. Power on the machine.
2. At the ACER BIOS screen, hold the "Alt" key and press the "F10" key simultaneously to start Acer eRecovery. The window of opportunity is very small, so this may take a few attempts.
3. Once eRecovery has loaded, click "Restore to Factory Default Settings" (the password is six zeros, 0.0.0.0.0.0.).
4. Click "OK" to continue.
5. From here, the eRecovery process will update all the data on the C: drive and restore the factory image (approximately 10 minutes).
6. Once eRecovery has run, press "OK" to reboot unit.

***This will erase all your unsaved data!***

Or

Running System Recovery from Windows

1. Click Start>All Programs>Acer Empowering Technology.
2. Select Acer eRecovery Management.
3. Select Restore (bottom of eRecovery screen).
4. Select Restore system to factory default (the password is six zeros, 0.0.0.0.0.0.).
5. Select Yes then Next, the system will reboot and start the recovery.

Or

1. Reboot, and press F8.
2. Select Repair.
3. Select Reinstall Windows and follow prompts.

***This will erase all your unsaved data!***

Instructions
Click "Start" and select "All Programs."
Click "Acer Empowering Technology," then "Acer
eRecovery Management."
Click "Acer eRecovery Management" in the Acer bar
that appears on your desktop. The "Acer eRecovery Management" window will open.
Click the "Restore" button.
Click "Restore System to Factory Default." Click
"Yes" to confirm. The system will restart and reset itself to factory settings.

Hi twillis84.
You will need to start your computer in the "Safe Mode", you do this by tapping F8 while the computer is starting up.
Once the computer has started, select "Safe Mode" you have two choices.
I would try "A" first.
A...You can do a System Restore from here.
You will click "Start">All Programs>Accessories>System Tools>System Restore, this will restore your system to an earlier time when it was operating properly.
B...Once you are in the safe mode, then you will double left click on "Start">Control Panel>User Accounts>Change an Account.
Now you can change your password,delete the account,etc.
************************************************************************
Driver restore/applications Acer---using eRecovery
Drivers for Acer products may be found on the Acer Product Support. Search for the product and download the drivers.
Alternatively, the factory installed drivers and applications can be re-installed by using Acer eRecovery by following these steps:

1.Click Start, and then All Programs
2.Click Acer, and then Acer eRecovery Management
3.You may be prompted to enter or create a password. This password will be required to use eRecovery in the future.
4.In the next window on the left toolbar, select Restore.
5.Choose Reinstall Drivers or Applications
6.Choose Contents
7.Choose the driver or application you wish to install
8.On the right, click the Install link and follow the prompts.
9.The computer may restart when installation is complete. If it does not restart, manually shutdown and restart the computer.
Note: For older Acer products, the Acer eRecovery Management program may not be available.
If you do not have a set of Acer Recovery Media, they may be purchased from the Acer Recovery Media Order Form.
Acer Website:
http://support.acer.com/us/en/default.aspx
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Bud

Try alt+F10 when windows boot.
else try restart your computer start tapping F8 once you see the advance boot options..go to repair my computer..select the language..then enter your user name and password..in recovery options go to factory image recovery.

Hi and Welcome to Fixya!

To restore your machine back to the factory settings, just follow the simple step mentioned below. Be sure that you've backed up your personal files though before doing this because resetting your machine will wipre out any changes you have made on the machine.

For an Acer machine, just press Alt+F10 when you boot up the laptop. You will see Acer Recovery Management, select "restore system to factory default settings" then follow the on-screen instructions and you should be good to go.

Hope this helps!

Takasashi

Unlike other laptops, Acer notebook/laptops integrate a computer management utility called 'Acer eRecovery Management' to create backup of hard drive data, create restore point, reinstall applications & drivers, and reset Acer Aspire 4315 to factory setting.

Step 1: Before starting your Acer Aspire 4315 laptop, ensure that there is no external storage device attached to it. Now start your laptop.

Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.

Step 3: When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.

Step 4: Again click 'Next' to reset your Acer laptop. This process will erase all data from your hard disk and reset your Acer one to original factory settings.

Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer Aspire 4315 is reset to factory settings.

Tips: You can also create a backup copy of your notebook data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.

If you face any issue with your Acer Aspire 4315 Notebook/Laptops/Desktop, feel free to get expert technical assistance at http://www.vtechsquad.com/acer-support/

read this article: http://en.kioskea.net/faq/sujet-2040-acer-pc-restore-to-factory-settings#copy-the-acer-factory-default-backup-disk-image

Hope this helped! ^_^ have a great day

If windows is running you can start it by going to Programs, Acer Empowering Technology and run the Acer eRecovery Management. Note that on the bottom of the eRecovery Management window are 3 choices, Backup, Burn Disk and Restore. Click on Restore. Here you have the choice of select Restore System to Factory Default.

If windows is not working but the system boots -
Reboot the system and when the Acer logo appears, hold down the ALT key and press F10. This starts the recovery process, just follow the instructions.

Have a read here.
http://www.acerpanam.com/synapse/forms/portal20.cfm?recordid=1156&formid=3390&website=AcerPanAm.com/us&siteid=7293&words=all&keywords=&areaid=7
Reading the article it looks like a standard recovery method for all Acer machines, desktop or laptop.