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Wireless mouse won't work dell desktop

Hook up the nano receiver to ANY usb port on my DELL desktop computer still will not work

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Make sure the USB ports are enabled in the BIOS

Posted on Apr 16, 2009

  • mrninja
    mrninja Apr 16, 2009

    make sure the USB ports are enabled in the BIOS

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Disable inspiron 1525 keyboard


Step 1:
Dell sells technology such as computers, computer peripherals and consumer electronics to both consumers and businesses. Dell sells both wired and wireless keyboards and mice that are compatible with Dell and other computer systems. Dell wireless keyboards may encounter hardware, software or other problems under certain conditions.

Power Dell wireless keyboards transmit data to the Dell USB receiver, which in turn passes the data to the computer's operating system. The keyboard gets power from two AA batteries. As the batteries lose charge, the keyboard's transmissions can become intermittent. Replacing the old batteries with fresh ones will ensure consistent communication and resolve the power issue. b> Interference Dell wireless keyboards operate best and are least susceptible to interference when the user places them at the recommended distance from the USB receiver. The distance, specified in the keyboard's accompanying software or installation guide, varies by keyboard. Even if the user places the keyboard at the proper distance from the USB hub, metal objects between the keyboard and hub can create interference; moving objects that create the interference resolves the issue. b> Connection The Dell USB receiver that passes data from the keyboard to the computer requires proper and secure installation in a working USB port. If the receiver connects to the USB port improperly, or if the USB port to which the receiver is connected is faulty, the keyboard will not operate as expected. The user can reseat the receiver in the USB port, or connect to the receiver to a different, functioning USB port to resolve connection problems. b> Synchronization Dell wireless keyboards can broadcast at more than one frequency, just as their associated USB receivers do. If the two devices broadcast at different frequencies, they will not pass information to each other. The user can resolve this situation using the buttons labeled "Connect" on the top of the receiver and the bottom of the mouse. Pressing the buttons simultaneously triggers the synchronization process. b> System Dell wireless keyboards are compatible with most Dell systems. However, a keyboard may be incompatible with a given computer for reasons related to the computer rather than to the keyboard. To determine if this is the case, a user can connect the keyboard to a different computer. If the keyboard functions as expected with the second computer, the problem may reside in the first computer rather than in the keyboard.

Dell wireless keyboard problems
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=715E6659A4141AFAE040AE0AB7E10D59&doclang=en&cs= - Issue0_1

Feb 20, 2013 | Dell Inspiron 1525 Notebook

1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Sep 12, 2011 | Dell Computers & Internet

1 Answer

How do i hook up a wireless mouse to my Dell Computer.


The exact steps will depend on which brand of wireless mouse you buy, but they're all pretty much the same. There's a receiver that plugs into a USB port on the computer to pick up the signal from the mouse and the mouse itself. You need to put batteries into the mouse, while the receiver is powered by the computer. There will probably be some driver software you'll need to install so that Windows will know what to do with the new hardware, and that will be on a CD. Usually you just put the disc in and the installation starts automatically. That's about all that any wireless mouse involves.

Good luck, happy mousing, and thanks for using Fixya!

Nov 18, 2010 | Computers & Internet

2 Answers

Where do hook up wireless. I have dell desk top.


Hi and welcome to FixYa,

Almost always, wireless mouse makes use of the USB port to connect its base/receiver. Depending on the exact model of the Dell desktop, there would normally be USB ports at the rear of the computer. Some others have 2 USB ports at the front or side.

Good luck and thank you for asking FixYa.

Oct 22, 2009 | HP Wireless Optical Mouse

1 Answer

My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

Oct 02, 2009 | Dell Wireless Keyboard Optical Mouse w0147

4 Answers

Dell wireless mouse and keyboard-no instructions


Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!

Jun 27, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

I have a wireless mouse. It is a Dell. has light...


Try to re-connect the mouse and keyboard using the connect buttons on the keyboard/mouse and the receiver to the computer.

Mar 01, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

My mouse pointer is stuck on my log in screen


If it is a usb mouse you could try using a usb to ps/2 converter some machines will not support usb mice and keyboards.

Dec 18, 2008 | Dell Dimension 3000 PC Desktop

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