Question about Logitech Harmony 520 LCD Remote Control
Remote is locked in safe mode
You need to update remote firmware to solve it (use Logitech Harmony Remote software)
For Windows XP:
Download and install the apropriate version from Logitech then connect your remote to any USB port and select UPDATE REMOTE option
Posted on Jan 26, 2010
I realize this is a stupid response but I dealt harmony for a few years and most of the time removing the battery, waiting overnight and putting it back it fixed things.
If that doesnt work connect it to your computer, download the newest software and update your remote with the same settings and it will update the firmware.
Posted on Jan 06, 2010
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Posted on Jan 02, 2017
Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.
Posted on Aug 26, 2009
Testimonial: "Worked like a charm"
Doing a firmware upgrade is the BEST way to recover from Safe Mode. A remote may go into safe mode itself for a variety of reasons.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.
1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.
Hope this helps
Posted on Sep 24, 2009
Testimonial: "Great advice. Thanks for your time."
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