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Microwave cooling fan and "turntable" not working

On Kenwood Model no. KEN CJ/AL28 the "microwave" works but the cooling fan and "turntable" do not.

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: the turntable on my microwave

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You should be able to find parts here. If not, someone here should be able to direct you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 08, 2008

  • 353 Answers

SOURCE: Kenwood microwave not heating

cheaper to buy a new one

Posted on Jun 30, 2009

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1 Answer

Kenwood ken cj al28


You probably loaded the turntable too much. There is a small compartment on the bottom. YOu have to open this to access the motor. Replace the motor.

Jan 12, 2014 | Microwave Ovens

1 Answer

My microwave KEN CJ/99SS does not rotate anymore


There is a panel under the microwave, held on by one or more screws. Remove it and you will see the synchronous motor inside. There should be a plug to disconnect the wires. Remove the motor and fit a new one. Ensure that the microwave is disconnected from the wall outlet before attempting any work on it.

Mar 05, 2011 | Kenwood Microwave Ovens

1 Answer

Kenwood Microwave oven CJ/AL28 The turntable is not rotating. Have tried moving the piece underneath glass and it is locked in position. How can I resolve this issue? Many thanks S. Heal


Hi and welcome to FixYa, I am Kelly.
POWER OFF / UN-plugged
To gain acces to the motor the outer chassis must be removed. 4 side scews and 6 rear screas.. then life the rear of the outer cabinet 10 degrees and slide it aft to unlock the front tabs. Then remove the cover. Before you do anything; take a good screwdriver held by the handle and ground the HV capacitor 3 times across the 2 terminals to prevent a horrible shock.

The turntable motor will accept input (0utlet) power when disconnected and a test cord connected to the turntable motor PN TYJ5807A. Some of these are 24 Volt motors... make sure you look on the motor to determine the voltage. You can test the motor for resitance on R x 1,000 scale. I should read resistance to the 2 terminals only and NOT to the case. If it reads from either terminal to the case the motor has failed. The windings in these motors are MUCH thinner than human hair. http://www.buyspares.co.uk/search.pl?query=TYJ508A7
or
http://www.4kenwood.co.uk/cgi-bin/product.pl?PID=944115

Take a good look at the motor drive post and make sure it matches yours. I could not find an exact parts break down for the CJ/AL28 but most turn table motors are common in a brand.

Thanks for choosing FixYa.
Kelly

Nov 28, 2010 | Emerson Microwave Ovens

1 Answer

Russell Hobbs HOB CJ/AL28 Microwave not worring


it is easy to fix if you know what to do but it is best sent to a local repair shop

May 01, 2010 | Microwave Ovens

2 Answers

Russell hobbs combination microwave oven (HOB CJ/AL28).The plate inside my microwave no longer rotates and also the light has stopped working to, it is only a year old!Also when it gets to hot its turns...


This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

It sounds like the switch is not activating properly, and the inside light, turntable and magnetron cooling fan are not coming on.


If the magnetron runs without the cooling fan, it will overheat and its thermostat will interrupt the power to the oven until it cools back down.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 30, 2008 | Microwave Ovens

1 Answer

The turntable on my microwave does not work the model no is ken cj/al28


You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You should be able to find parts here. If not, someone here should be able to direct you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 06, 2008 | Microwave Ovens

1 Answer

KEN CJ/AL28 Microwave


you should try a local wal-mart or even radio shack as these bulbs are somewhat common in many small appliances. Also, you may check at a local appliance repair shop.

Mar 24, 2008 | Microwave Ovens

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