Question about Computers & Internet
When i turn on my computer, it goes through the powerup but then there's a message stating that my battery is low and that i should connect my computer to a power source. the problem is that it is already connected to wall power. When i turn the computer off, the battery charges and it lasts for a little while (with the comp plugged to the wall) but then it shuts down after another message stating that my battery is at critical level appears. when i say shut down, it just turns off. it doesn't go through the power down process. I switched out the ac adapter but it still does the same thing. The computer is 4-6 years old. it has the same battery and on some days, it decides to work on other days, it doesn't. I took the battery out and just tried to run the computer off the wall power but it won't even turn on.
The DC jack inside the laptop may have a cold solder joint around it or it may be loose all together. When you plug it in watch the charge light on the laptop and wiggle the plug in the jack. If it cuts on and off (the charge light) then the jack is at fault. Also the wires coming from the charger itself could be twisted enough to break inside the insulation. try wiggling the cord as well looking at the charge light.
Posted on Sep 15, 2007
Your laptop needs a new battery. Buy a new one and have it replaced by a service technician for free.
Posted on Sep 15, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 25, 2012 | Audio Players & Recorders
Sep 17, 2011 | 1998 Dodge Caravan
Jul 27, 2017 | HP 6735s Notebook Laptops
Apr 16, 2010 | HP G60-235DX Notebook
Feb 28, 2010 | Acer TravelMate 2413LCi Notebook
Dec 12, 2007 | Canon Digital Rebel / EOS-300D Digital...
Sep 14, 2005 | NEC MobilePro 900 Handheld
153 people viewed this question
Usually answered in minutes!