Question about Xerox DocuColor 12 Printer

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Xerox docucolor 12 system fault 15-362

Error comes up as soon as I turn on the machine. Any information is welcome.

Thanks in advance.

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  • el_dany Apr 16, 2009

    Thanks, after i turn off the printer and turn on after a while. It seems to be OK now. There is no more the system fault, and i must have to correct the post, must be: "suddenly the printer sends the system fault 15-362"

    Best Regards

  • subashsiahja
    subashsiahja Jan 15, 2013

    Xerox docucolor 12 system fault mean power on off

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Fault Code 15-362 - CAUTION: The Fuser Roll remains in a cammed-up position if power to the copier is interrupted while the copier is in use. The Fuser Roll will not be released from its position until the power is restored, the Power Switch is in the On position, and the Start button is pressed again. If the Fuser Roll remains in the cammed-up position for a prolonged period of time, copy quality defects will occur. To prevent damage to the Fuser Roll, switch the Power On as soon as possible after the power is restored, and make a copy of a document. If the machine is a DC 12LP send a print job from a workstation to prevent damage to the Fuser Roll.

Posted on Apr 15, 2009

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System files mean power on off

Posted on Jan 15, 2013

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I have the same problem, 15-362!The problem persist after i restart the machine again and again.Your solution its not working!something else?

Posted on May 24, 2010

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