Question about Logitech Quickcam IM 961361-0403 Webcam

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Windows crashes when I use quickcam IM on my Dell laptop.

Windows crashes after some time when I use quickcam IM with Yahoo messenger on my Dell laptop . But works fine on my other Acer laptop. I have installed latest update version 11.1 for quickcam IM. But still the problem continues. Please help.

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Its probly not a problem with ur cam. try running an anti-virus and anti-spyware program.

Posted on Feb 21, 2008

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1 Answer

I can't sign in my yahoo messenger


Few sugesstions :
1) Uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a) http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/
2) If it does not work, try check if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to: --> Control panel/ System & security/ Windows Update/ Change setting
In the setting panel, you will see "Important Updates" box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.
3) If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.

May 30, 2011 | Yahoo Messenger

1 Answer

My yahoo messenger v.10 keeps on crashing every time a new chat window opens,and/or every time a webcam has been sent or viewed..and also,after i log in to the YM. it happened right after i upgrade my YM...


To improve the performance of your yahoo messenger, the best suggestion is to upgrade first your windows Internet Explorer. version 8 is highly recommended. This will stable the connection of your yahoo messenger to the internet because Yahoo products like yahoo messenger and yahoo mail all rely its connection from Internet Explorer.

It doesn't matter if you are using other net browsers like mozilla firefox or google chrome. Just upgrade to IE8.0 and you will see the difference.

See this helpful tip, http://www.fixya.com/support/r5025589-easiest_way_solve_yahoo_messenger it might help you.

Please do rate.
Thanks for using Fixya.

Aug 24, 2010 | Yahoo Messenger

2 Answers

My Yahoo Messenger keeps closing


my yahoo messenger keeps closing (crashinggraying out or sleeping not able to open to do instant messeging

Nov 28, 2009 | Yahoo Messenger

1 Answer

Logitech Quickcam install on a Mac OS X or mac laptop


Check here for MAC compatible cameras and under that is info to download your driver.

Manufacturer/Model Driver version Platforms Meets requirements

3com Home Connect 6.6.4 Windows 2000, Me, 98 Yes

Apple iSight (Firewire) Firmware 1.0 Mac OS X (Pantder) Yes

BTC PC 380 Intel 3.20.1001.0 Windows XP Yes

Creative WebCam Go Plus 1.0 Windows XP, Me, 98 Yes

Creative WebCam (WDM) 1.0.11.131 Windows Yes

D-Link USB WebCam(DSB-C100) 0921 Windows XP, 2000, Me, 98Mac 9.2 and 9.1 Yes*

IBM Ultraport Camera 2 Most Current Windows 2000 Yes

Intel Deluxe PC Camera 1.0 Windows XP, 2000 Yes

Intel Easy PC Camera 1.0 Windows XP, 2000, Me, 98 Yes

Intel PC Camera CS 110 6.0.0.62 Windows X Yes

Irez Kritter USB 1.02b4 Windows 2000, Me, 98,Mac 9.1 Yes*

Irez StealtdFire 1.2 Mac 9.2, 9.1, 9.0.4 Yes

Logitech ClickSmart510 7.0.0.1221 Windows Yes

Logitech QuickCam traveler 6.0.1 Windows 2000 Yes

Logitech QuickCam Web 6.0.1 Windows 2000 Yes

Logitech QuickCam Express 6.0.1 Windows 2000 Yes*

Logitech QuickCam Pro 3000 6.0.1 Windows XP, 2000, Me, Mac 9.2 and 9.1 Yes

Logitech QuickCam VC Windows - 4.1.5 Macintosh - 2.1.2
Windows 2000, Mac OSX, 9.2, 9.1, 9.0 Yes

Logitech QuickCam Zoom 8.0.3.1110 Windows XP Yes

Orange Micro iBOT Pro Firewire 4.10.22 Windows 2000, Mac OS X and 9.2 Yes

Veo Stingray 5.0.0.0 Windows XP, Me, 2000, 98 Yes


Copy this site and paste it in your web browser address bar and hit ENTER todownload the MAC drivers macam version 0.9.2 (current version)
for Logitech Quick Cam.

http://webcam-osx.sourceforge.net/downloads.html

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud




Mar 24, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Logitech quickcam messenger used with Skype crashes laptop


Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Feb 01, 2009 | Logitech QuickCam Messenger Web Camera

2 Answers

Yahoo messenger 9 crash then restarts


Download Yahoo messenger again, but save it as a file first. Then install it from the saved file. I had the same problem on my XP SP3 Home edition

Jan 08, 2009 | Yahoo Messenger

1 Answer

Windows crashes when I use quickcam IM on my Dell laptop.


You probably don't have enough memory installed in your computer. Check to see how much you have as this will cause this problem. Hope this is of some help. Bud

Oct 11, 2008 | Computers & Internet

1 Answer

Haveing trouble installing logitech quick cam onto my comuptor thats running windows vista


This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
—————-
To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

i hope thist post can solve your problem


thank's


cropp

Mar 14, 2008 | Logitech Webcam

1 Answer

Windows crashes when I use quickcam IM on my Dell laptop.


maybe the problem machine has other issues..did you check for driver quality in the control panel, system hardware devices ?

Feb 26, 2008 | Logitech QuickCam Messenger Web Camera

2 Answers

Windows crashes when I use quickcam IM on my Dell laptop.


Uninstall all related software and the driver for the camera and reinstall and let me know!

Sep 15, 2007 | Computers & Internet

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