Question about HP PSC 1610 All-In-One InkJet Printer

2 Answers

Cartridge problem black cartridge mistakenly put in color cartridge slot. Was able to remove after much effort, but am now receiving a "check color cartridge" error message. I have cleaned print & cartridge contacts, but no luck. Any suggestions??

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  • Dandelion Sep 15, 2007

    Thanks, but I tried that. I was online with HP and they suggested that, but no luck!

  • Dandelion Sep 28, 2007

    Still need a solution. I have tried all the things you mentioned. A friend, with a different HP printer (with a touchpad) had a fix by hitting certain # settings, but my printer doesn't have a keypad.

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First try to remember if you have applied a little too much of pressure while taking that out......... If yes- the firmware has got damaged. i shall give you 2 options for that: 1. visit www.hp.com and downloading the firmware s/w through the following path as mentioned -- home page-s/w and drivers download-for product(enter the printer model no )-chose the model-chose OS-download firmware 2. service the product in a service centre( authorised )

Posted on Oct 06, 2007

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Try a power cycle. Turn Off your Printer pull the plug and turn On!

Posted on Sep 15, 2007

  • Grail Montes
    Grail Montes Sep 15, 2007

    clean the contacts on the printer itself. re insert both the cartridge then remove them again and insert them again.

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4 Answers

I have a HP Color Laserjet 2025. I recently replaced the color cartridges and when I tried to replace the black toner cartridge I got the message - "remove the shipping lock on the black toner...


My suggestion is to put the 2 cartridges next to each other and look at them as closely as you can. There has to be a difference between the one that works and the ones that give the error.
Something that just occurred to me. Check the slot where the black cartridge sits. Check it for something that could have fallen off the original cartridge and is wedged in the slot. Compare the slot with another cartridges slot.
Because one cartridge works and others don't, it tells me it's a physical(hardware) problem not electrical.

Jul 07, 2011 | Office Equipment & Supplies

1 Answer

How to change the ink cartridge


Follow these instructions when you need to replace print cartridges.

• Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge towards you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
8. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
9. Close the print cartridge door.greatcir.png

Jun 30, 2011 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

My Dad bought new ink cartridges ( black and color) and installed them in the printer and it is not registering that they are installed. What are some things I should check for and how can I fix this????


After installing new ink cartridges in your Dell all-in-one 926 printer, you may receive an error message telling you the print does not recognize the new cartridges. Refilled or third-party cartridges, which Dell does not recommend using with the 926, often trigger the error message. You may also receive this error after you have been using the same ink cartridges for some time. Whether the cartridges are new or not, the error can be caused by a number of sources. Following the steps below should clear up print cartridge problem.

  • 1

    Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.

  • 2

    Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.

  • 3

    Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.

  • 4

    Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.


  • If your Dell 926 fails to recognize the print cartridges after following the above instructions,

    take it to a repair shop for servicing.


    Good Luck and Happy Printing

    Jan 26, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    How to change the ink cartridge



    Checking the ink levels
    1. Open the HP Director .
    2. Click Settings , point to Print Settings , and then click Printer Toolbox .
    3. After the Printer Toolbox opens, click the Estimated Ink Level tab.
    4. For information on obtaining replacement cartridges, click Print Cartridge Ordering Information .
    Replacing the print cartridges
    1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
    2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. c00228292.jpg 1 - Print carriage access door 2 - Print carriage
    3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. c00228293.jpg 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
    4. Gently pull the print cartridge toward you, out of its slot.
    5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
    6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. c00228294.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape c00228295.jpg
    7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it. c00228296.jpg
    8. Close the print-carriage access door. c00228297.jpg



    Jan 21, 2011 | HP OfficeJet 6210 All-In-One InkJet...

    1 Answer

    My HPLJ3500 Color Printer wont print black even tho we just put in a new cartridge. Prints magenta, cyan, yellow, but no black. HELP!


    Run the PQ troubleshooting diagnostic.
    See if the black is printing.
    If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

    Jan 11, 2011 | HP Color Laserjet 3550 Printer

    1 Answer

    Whenever I print color, entire page comes out blue. I have replaced the cyan cartridge (twice) and the Laser Transfer Kit. Sometimes there are thick blue streaks in addition to the overall blue color. What...


    Run the "disable cartridge check"
    It will be in the Diagnostics.
    Once you start the test, you can remove all the cartridges. Put the cyan in the black cartridge slot.
    print a config page. If it is all blue, you have another bad cartridge. If it prints correctly(minus the other colors)...continue
    Now put the magenta in the cyan cartridge slot. Print the config page again. If you have red all over the page, you have a problem with the slot itself.
    Press the STOP button and then select EXIT diagnostics. Put the cartridges back where they all go and run CALIBRATION more than once.
    Select/menus/down arrow/configure devce/select configure device
    Down arrow/print quality/seect print quality
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    Oct 25, 2010 | HP Color Laserjet 3550 Printer

    1 Answer

    I put the cartride in the wrong spot how do i get it out.


    Hi there,

    Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it.
    If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    f1c2f1b.jpg
    Pull the print cartridge toward you out of its slot.
    If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector

    Regards,
    Jeep Brainy

    Aug 12, 2009 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    Refill Ink Cartridges


    First check the cartridge slots for spilled or dried ink. You can clean the slots with a tiny bit of alcohol on a Qtip.

    Aug 22, 2008 | Canon PIXMA MP150 All-In-One InkJet...

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