Question about Dell Photo 964 All-In-One InkJet Printer

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My Dell AIO 946 Printer will not scan, Cannot retrieve applicatio

Can not retrieve application

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  • withouse1 May 06, 2009

    I have the same problem and Dell support can find the solution to this problem. Please help

  • princess602 May 19, 2009

    I have the same problem to where i can not scan all of a sudden..a msg saying downloading applications list...then it says can not retrieve applications list...what can i do i cant get help from technical support at dell either.

  • Anonymous May 21, 2009

    Same problem

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  • Dell Master
  • 19,396 Answers

Reinstall software and driver from disk.

If you have misplaced printer disk, then click here to download printer software and drivers.


Posted on Apr 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Dell AIO Printer 946 I can't print a word document in black and white. When i click on printing preferences, it doesn't allow me to click on " print in black and white" Please help


In printing properties have you selected the 'grayscale' option, if still not working, in printer properties select maintenance > select Ink and cartridge settings > there select "black Ink only"

Jun 01, 2011 | Dell AIO Printer 946

1 Answer

Dell all in one 946 will not scan to my Mac. Do i need to download a software?


Download the software directly from this site http://download.cnet.com/Dell-AIO-Printer-946/3000-2116_4-109339.html This will work for the MAC apple system as well. This site has free software so do not be concerned with paying once you see what you need.

Jan 20, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

How do I scan multiple pages into one document on Dell 946 AIO


You would have to do that on your PC. You can cut and paste images.

Jan 14, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

I need specific instructions on my aio 946 to scan


You can consult the User Manual about this Issue Here
Regards,
Waqar.

Aug 16, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell 946 printer wont scan on windows vista


This is your driver causing the problem. If the download was for several printers you can try to reinstall the driver manually for your specific printer. If the driver was supposed to be for your specific printer then dell has put out a bad driver which they do sometimes. You can try alerting them through their forums,their customer support, or call them and once they know they have a problem, they're usually pretty quick to fix it.I would try uninstalling and reinstalling the driver first though sometimes they don't install right if the computer is under a heavy load.

Jun 30, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

I lost the software disc to set up computer with printer


Your drivers are here.
http://www.yournewdriver.com/Dell_AIO_Printer_946_2757.htm



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May 25, 2009 | Dell 946 All-In-One InkJet Printer

1 Answer

How di I scan using my 946 dell printer


Original Maual can be downloaded from http://support.dell.com/support/edocs/systems/prn946/en/index.htm Using Your Computer 1. Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 946.
2. Select Dell All-In-One Center.
3. The Dell All-In-One Center opens.
4. From the Send scanned image to: drop-down menu, select the program you want to use.
5. Click See More Scan Settings to customize your scan.
6. When you finish customizing your settings, click Scan Now.
7. When the printer completes scanning document or image, a file containing is created in the selected application.

Mar 01, 2009 | Dell 946 All-In-One InkJet Printer

2 Answers

Can't scan from my Dell AIO 946


OK, I can't believe I'm actually solving anyone's problem, but, this is what solved it for me. Following the instructions in my 946 AIO Owner's Manual, on page 87, there is a heading called Removing and Reinstalling Software. It says if your printer is not working correctly or if communication error messages appear, you can remove and reinstall the printer software. I did just that and my scanner is now back in service!!!! Hope this helps.

Jan 31, 2009 | Dell 946 All-In-One InkJet Printer

1 Answer

Black lines in display and printer will not turn off with on/off button


If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software.
  1. Click Start®Programs or All Programs®Dell Printers®Dell AIO Printer 946.

  2. Select Uninstall Dell AIO Printer 946.

  3. Follow the instructions on the computer screen.

  4. Restart your computer.

  5. Insert the Drivers and Utilities CD, and then follow the instructions on the screen.

If the installation screen does not appear:
    1. In Windows XP, click Start®My Computer.

In Windows 2000, double-click My Computer from your desktop.
    1. Double-click the CD-ROM drive icon, and then double-click setup.exe.

    2. When the printer software installation screen appears, click Personal Installation or Network Installation.

    3. Follow the instructions on your screen to complete the installation.


      If the problem continues, the printer needs to be serviced.

Aug 09, 2008 | Dell 946 All-In-One InkJet Printer

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