Question about Royal 15MX Shredder

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Royal 15mx only works in reverse after clearing jammed paper

The shredder was overloaded. I emptied the can but now the shredder only works in reverse. please advise.

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Try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.

Posted on Apr 16, 2009

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I have the same problem... The shredder will work in reverse only. Nothing at all happens while in the automatic position. I checked the back side of the circuit board for anything out of the ordinary. There was a hot spot on the back just opposite a zener diode and a resistor. Considering how these arn't expensive shredders, I just bought a new one.

Posted on Jan 27, 2010

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Related Questions:

1 Answer

Shredder will not operate in forward mode.


Sounds like the bin might be over full. Switch machine off. Remove top section, or open door, Empty bin. Look at shredder blades to make sure nothing is stuck in them. When sure blades are clear put back together and then switch on.

Mar 18, 2014 | Royal 15MX Shredder

1 Answer

Shredder works but when I got it jammed I switch to reverse and cleared paper, now it only goes in reverse and cannot get it to go forward and shred again. Both positions on the switch only go forward


Try cleaning the "eyes" in the middle where you put the paper in...they may be dusty/dirty....if that dosnt fix it you may have pooched the pcb inside...contact Royal at 1-800-524-0799 for Parts assistance.

Nov 17, 2010 | Royal 15MX Shredder

1 Answer

My royal paper shredder is jammed. How do I unjam the shredder?


Normally try to run it in reverse while pulling the paper back out to assist the motor. If it won't even run in reverse then you will have to take it apart to manually clear the jam.

Sep 10, 2010 | Royal 15MX Shredder

1 Answer

Royal 15MX will run in reverse. Ready light does not come on. Will not run in forward.


Probably the pcb inside ...call Royal at 1-800-524-0799 for parts.

Mar 04, 2010 | Royal 15MX Shredder

1 Answer

How to fix royal 15mx shredder that only runs in reverse


Only running in reverse normally indicates the pcb is gone inside machine.....give Royal a call at 1-800-524-0799 and they will advise on availability and price.

Jan 22, 2010 | Royal 15MX Shredder

1 Answer

Royal Orca 9512x shredder will not run. I have checked the fuse and it is good. Cleared a paper jam and still wont run forward or reverse.


If motor wont run at all then probably the pcb is blown...call Royal at 1-800-524-0799 for parts and prices.

Sep 15, 2009 | Royal 15MX Shredder

2 Answers

Just not working


Make sure the power cord is all the way in.
There could be a blown fuse. It is hard to trouble shoot when there is not power to any system.

let me know

good luck

Jul 20, 2008 | Royal 15MX Shredder

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