Question about iLO DVDRH04 DVD Recorder
Disc tray will not open; after powering up, machine is frozen at the "HELLO" message. Tray won't open either with the button on the recorder itself, or using the remote.
Hi, The unit is in initialization/reset mode immediately after powerup. It does a self diagnostic sequence. When a fault is detected, it actually locks up till the fault is removed/repaired. A couple of things you can do: 1. Unplug the unit from the mains for a couple of hours; 2. Check your manual if there is a hard/full reset sequence/button and perform it; 3. Remove the topcover and inspect the loading tray. There is a possibility that a CD is stuck, lodged or skewed inside; 4. There is also a possibility that the loading mechanism is stuck, defective belt/gear; 5. if the unit is still under warranty, require service or replacement; or 6. if no longer under warranty, seek the services of a qualified professional. Hope this be of some help/idea. Post back how things turn up or should you need further information. Good luck and kind regards.
Posted on Sep 15, 2007
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