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Disc tray cannot be opened

Disc tray will not open; after powering up, machine is frozen at the "HELLO" message. Tray won't open either with the button on the recorder itself, or using the remote.

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Re: Disc tray cannot be opened

Hi, The unit is in initialization/reset mode immediately after powerup. It does a self diagnostic sequence. When a fault is detected, it actually locks up till the fault is removed/repaired. A couple of things you can do: 1. Unplug the unit from the mains for a couple of hours; 2. Check your manual if there is a hard/full reset sequence/button and perform it; 3. Remove the topcover and inspect the loading tray. There is a possibility that a CD is stuck, lodged or skewed inside; 4. There is also a possibility that the loading mechanism is stuck, defective belt/gear; 5. if the unit is still under warranty, require service or replacement; or 6. if no longer under warranty, seek the services of a qualified professional. Hope this be of some help/idea. Post back how things turn up or should you need further information. Good luck and kind regards.

Posted on Sep 15, 2007

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--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
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  2. IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
  3. Attempt to open the disc tray.
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