Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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HP ZV 5000 laptop AC adaptor switches to battery power randomly. The AC adaptor has only one year of usage on it and it works fine when the switch to battery power problem (luckily) doesn't occur. Also the connection in the back seems to be sturdy i.e. not loose. Is this a software problem? Any help will be greatly appreciated.

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  • ashish_si248 Apr 24, 2009

    Thanks for your response. I would look into acquring a new adaptor from EBay, if it is not as expesnsive as one I purchased from HP. HP sold me one for $180. Hopefully that would take care of the problem. Otherwise I may have to go down the road of process of elimination (one variable at a time) to eventually zero iin on the real problem. Thanks again!!!

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We have two different HP Pavilion laptops, and they've both done this. For us it hs been the AC cord itself where it plugs in to the computer that has been the problem. Personally I think it is a scam with an imminent design failure built in. The cord bends right after the plug over an over again until the cables inside start to break and or short. At first you can get it to work by angling the cable just so until the charge indicator comes on, but after a while it just gets too far gone.

The scam part for ALL laptops that I have seen is that the cable is not replaceable. You have to replace the whole adapter. Of course the section of cable from the wall to the adapter is replaceable, but the cable from the adapter itself to the computer is hard wired, and that is the only part that breaks!

I have had minor success in repairing or replacing the ends, but the best fix is to get a new one. eBay has some for much cheaper than HP.

Posted on Apr 24, 2009

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