My print spooler won't stay on. It allows me to start it up but as soon as I go into the Printers folder, it stops. No error appears on the screen but an event id is generated: id 1035 with source SpoolerSpoolss and event id 1027 with source SpoolerSpoolss.
If I start the service while in the printers folder and click on Add printer or FileServer Properties - it just shows generic, service not started error or 0x000006be error.
I've already looked up that error with Microsoft and found that some HP drivers cause grief so i went through all the steps listed to make sure drivers are up to date. I also downloaded a program to help with uninstalling all printers and software so i can start fresh but the service still doesn't let me go into the printers folder to add a new one.
Any other ideas would be greatly appreciated. I also tried the removal of dead printer info from the c:windowssystem32spooldrivers etc area and the registry entries too.
I wish there was a simple download somewhere to fix it. The laptop is a Dell Inspiron 1720. Problems started when trying to install HP Photosmart C7200. It's for a client of mine and I'm pulling my hair out!
I also made sure all drivers were updated with Microsoft updates.
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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
Windows 98 - click Start, Settings, Printers
Windows XP - click Start, Printers and Faxes
or click Start, Control Panel, Printers and Faxes
Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.
To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.
If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.
Click the Start button.
Click Control Panel.
Click System and Maintenance.
NOTE: This step is not required when using Classic view in Windows Vista.
Click Administrative Tools.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Hope this helps!
Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
Try the steps below to clear the print queue and restart your print spooler: 1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service) 2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files. 3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service) Try to print a document again to verify that the problem is fixed.
If you've ever had a print job hang, you're probably familiar with
the Windows Print Spooler window. You get to this window simply by
selecting the relevant printer from the Control Panel's Printers and
Faxes applet (simply Printers in Vista). In the somewhat unusual event
of a printer queue jam, you can go to the Print Spooler and simply
delete the job. Sometimes, though, the system won't let you cut off
print jobs that way: It marks the job "Deleting..." but never quite gets
there, and you end up rebooting. But there's an easier way.
Open a command prompt (go to Start ' Run, then type cmd) and enter the following:
net stop spooler
net start spooler
In Vista you'll need to open an elevated command prompt by right-clicking on cmd.exe and selecting Run as Administrator.
For those of you who remember batch files, use Notepad to save the
four commands above as a batch file. I've named mine Killqueue.bat.
i've had the same problem with the same printer. mostly it happens on my vista home premium laptop printing remotely to the printer which is connected to an xp home machine. i found that i need to stop and then start the print spooler. on either of these operating systems you can do this by right clicking on the My Computer (XP) or Computer (Vista) icon and choosing "Manage." Once Computer management is open, go to Services and look for Print spooler. Right Click on Print Spooler in the list. choose stop. wait for the print spooler to stop, then right click again and choose Start. That should clear your stuck deleting document.
From what you're saying the windows print spooler service is not starting following the installation of your printer (and thereby you cannot print i'm assuming)
try the following to start the print spooler service if it is not already running.
Right Click My Computer
Click "Services and Applications"
Scroll down to "Print Spooler" and double click on it to open up the properties page
where it says "startup type" select automatic from the combo box list
If the service is NOT running, start it by clicking "start"
The print spooler service is started now, and **should** work properly. If the spooler is still not starting properly, then you may have a driver issue and i reccommend uninstalling and reinstalling the drivers for your printer.