Question about Philips Magnavox 27MS343S 27" TV

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Big black box at top of screen

The veritical adjustment is messed up and there are no controls to adjust for it. There is a big black box all the way across the top of the screen and it cuts off the heads of people who are standing up.

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  • johnor Sep 15, 2007

    xxx

  • johnor Sep 15, 2007

    the vertical circuit has probably stopped working. The quality of these sets is awful. After I had it a few days I had to replace the picture tube. Piece of junk.

  • johnor Sep 15, 2007

    Oh, Sorry! Thanks for your help.

    John O'Rourke

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If you mean that a black box appears on the screen, and you can still see the picture around the box, it means that your closed captions are on and set to TEXT. If this is the case, enter the menu, navigate to the closed captions page and set the captions to OFF. If you mean that the top of the picture has collapsed down, the vertical circuit has stopped working correctly and the set should be serviced by a qualified tech.

Posted on Sep 15, 2007

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