Question about HP Pavilion ze2000 Notebook

3 Answers

Will not boot up

When I try to boot up I get a black screen with bios looking print that states: PXE-E61 media test failure, check cable. I have tried everything that I know, which is very limited. Unplugged, took battery out, etc.
There is a noise that sounds like a plate or something that should be spinning inside is skipping or something. This laptop sits on a desk and has never been dropped, thrown (maybe soon) or otherwise abused.
I appreciate any guidance.

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  • Roberta Smith
    Roberta Smith May 11, 2010

    as you boot up tap i believe it is the F8 key... that should allow you to boot to last known good configuration.... i can't remember what key you hit to change the boot order... i believe it is F2... currently it is booting to a network and you want it to boot to the hard drive.

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Simple

  • Disconnect any USB or 1394 (Firewire) devices that are attached to the computer.
  • Remove any CD and DVD discs from the drives.
  • If your computer has a floppy disk drive, remove any floppy disks from the drive.
  • Press and hold the Power button for 20 Seconds.
  • plug in the ac adapter and press the power button.
see if it boots back to normal and if it didnt work

Press and hold the F10 key while you press the Power button to turn on the PC. Release the F10 key after text is displayed on the screen of the PC.
After the BIOS Setup Utility is displayed, use the Right Arrow key to select the Tools menu.
Select Hard Drive Self Test .
Press the Enter key to start the test.
The Hard Drive Self Test will provide an Estimated test time . A Quick test, a Comprehensive test, and a SMART test will execute when the Enter key is pressed.
If any test fails , contact HP service and support for instructions on how to order a replacement hard drive.

Posted on Apr 15, 2009

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  • 5 Answers

I believe that your hard drive is broken and the pc is trying to boot from the lan card

Posted on Apr 15, 2009

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  • 32 Answers

I have only seen this once and I hope it fixes your problem. please open all the bottom plates of your laptop and see if you can get any loose parts out of the laptop. it may be shorting out the system. the only other thing it could be is your harddrive. but if it wasnt dropped or anything like you said. I dont think your platters in your harddrive would of just shattered. I hope this helps.

Posted on Apr 15, 2009

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1 Answer

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Tip

PXE-E61: Media Test Failure


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