Question about Epson Stylus DX8400 All-In-One InkJet Printer

1 Answer

Epson DX8400 does not recognise ink cartridge

I have been using non epson cartridges for 18 months no problems until recently when I needed to clean it and got the error message Cannot recognise ink cartridges and now I can't do anything with it.

Posted by on

  • curlydeb Apr 15, 2009

    Thankyou but I bought them in bulk ages ago and they have never been a problem which is annoying. I had not used it in a while and when I printed it was mis printing so i tried to the self clean and now nothing! Guess I will have to do as you suggest as I can't seem to get it to change from the error message. thanks x

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

On the ink cartridges there should be a little gold chip on them if they dont have that then your printer will not recognise the ink my best bet for you is to buy cheep and reliable placement epson ink or you can buy these ink cartriges which have tubes which feed ink into these replacement cartridges and i have got one of these my self and i would recomend these to anyone

Posted on Apr 15, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My printer is not recognising the replacement ink cartridge although I've used these before many times


If you have just installed a new cartridge and you still see an ink related error, the cartridge may be incorrectly installed. Follow these steps to make sure the cartridges are correctly installed:

  1. Make sure the Epson Stylus is turned on.


  2. Do one of the following:

    • If your printer indicates that an ink cartridge is expended, press OK.


    • If your printer does not indicate that any ink cartridge is expended, press Setup, select Maintenace, and press OK. Then select Change Ink Cartridge and press OK.
  3. Open the scanner.


  4. Open the cartridge cover.

    Caution:

    Never attempt to open the cartridge cover while the print head is moving; wait until the cartridges have moved to the replacement position.

    To avoid damaging the Epson Stylus, never move the print head by hand.


  5. Press down all the ink cartridges until they click into place to make sure they are properly seated.

    Note:

    If a cartridge is properly seated already, you may not hear a click.


  6. Close the cartridge cover and press it until it clicks into place.


  7. Close the scanner.


  8. Press OK to begin charging the ink. This takes about 2 minutes.

    You see a message on the display screen when ink charging is finished.

    Caution:

    Never turn off the Epson Stylus while the ink is charging or you'll waste ink.
If the issue persists, it appears to be an issue with the cartridge(s). Contact Epson for further assistance.

Sep 25, 2014 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

I have an epson DX8400 printer.I have changed all the cartridges but it still will not recognise the black ink


Dear friend,

There may be a problem with the newly purchased black cartridge.Try with another one,if it works then reurn the faulty to the purchased shop for replacement.If all won't help check with the auhorized service centre for problems.

Mar 07, 2011 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

My Epson DX8450 won't recognise the magenta cartridge, and say's all the others are only 1/4 full. They are all brand new epson cartridges.


Hi there you can download this from my website.
Main features.
SSC Service Utility allow you to do many amazing things with Your Epson printer :
1) Work directly with CSIC in Epson Stylus printers cartridges.
2) Reset or rewrite any chip using special addon device.
3) Freeze internal ink counters.
4) Reset internal ink counters even with empty cartridges.
5) Separate cleaning of color and black heads for all Epson inkjet printers, powerful cleaning mode.
6) Hot swapping of cartridges supported.
7) Resetting of protection counter (even then it is already full).
8) More then 100 different Epson printers supported
This allow many people with high printing demands to save some money (program works with both black and color cartridges).
Up to day this software works under Windows 95/98/ME/2K2/XP with both the LPT and USB printers.
Download Free
Click Link = http://www.4all2sell.com/reset-tools/sscserve.exe
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
All files on my website are only there for a limited time


May 07, 2010 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

My printer doesn't recognise the new refill; and i can't seem to overide it to print. I tried a cheaper refill and then bought a genuine epson and it still doesn't recognise the replacement cartridge. ...


If this printer takes the Epson 69 cartridge you need to make sure the chip is replaced or reset on the refills you buy. I own a Cartridge World ink refilling store and I can't fill these cartridges yet because there are not replacement chips (that don't violate Epson patents) or a resetter for the chip. The chip communicates with the printer how much ink it thinks is left in the cartridge so you don't run it dry and ruin your printer. Once the chip says the cartridge is empty it will refuse to print until the chip is reset. It seems to me like you bought two refill sets from sellers that are scamming the consumer by not mentioning the chip problem. This is the main reason why I don't recommend internet refills is because it is really easy to take advantage of people. I would not buy refills until a reputable store like Cartridge World or Office Depot sells refills.

Jan 24, 2010 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

Epson DX8400: how can i get it to print black only


Sorry Desperate. All inkjet printers, from all companies,  are programed to only operate with ink in all containers to avoid other problems. Their is no workaround. Please rate me not harshly just  because you don't like the answer. Rate based upon the truth of an answer. 

Mar 11, 2009 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

Compatible ink cartridges dx8400


Epson cartridges are microchipped.

Do your new cartridges carry the same chip?

If not, they will not work.

If all else fails, return them to the supplier and explain they are not recognised by your printer.

Feb 18, 2009 | Epson CX8400 All-In-One InkJet Printer

2 Answers

I've got the Epson Stylus DX 8400 printer. when I put the cartridge,this message come up: "ink cartridges cannot be recognized." txs


I had the same problem too.  I went to the Epson website and they gave instructions to shake the cartridge 4-5 times prior to installing.   It worked!!!  I tried alot of things before I saw that I needed to shake the cartridge.  Definitely give this a try if you haven't already.

Dec 27, 2008 | Epson Stylus CX4800 All-In-One InkJet...

1 Answer

Problem using sublimation inks


Since you are using sublmation ink, the cartridges are probably aftermarket and may not meet Epson standards. Aftermarket chipped cartridges are notorious for failing to 'communicate' with Epson printers, even when the cartridge is brand new. Before taking the printer to a service center, you might try purchasing new cartridges of your ink from your reseller. If that fixes the problem then your fight is with the ink reseller, not Epson. If it doesn't fix the problem and your printer is still under warranty, take it to an authorized service center, and remember, using non-Epson ink does NOT void the waranty.

Jun 16, 2008 | Epson Stylus Photo R1800 InkJet Printer

Not finding what you are looking for?
Epson Stylus DX8400 All-In-One InkJet Printer Logo

1,758 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...