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Hard drive will not appear on Mac desktop

My LaCie hardrive is powering up and the blue light flashes and there is no icon on my desktop.

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  • slees475 Apr 15, 2009

    When we follow instructions nothing shows up connected to the firewire in the system information.



    After troubleshooting with LaCie's website we tried to locate the drive in disk utility. We think we have figured out that the "hardware" line is appearing but the "VOLUME" line is not???? Any suggestions?

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Open up disk utility ( applications --> utilities --> disk utility )

does disk utility recognise it ?

Also if you click on the apple icon at the top left and go to about this mac --> more information

Then select the appropriate bus that it is on ie firewire or usb does it show up in system information ?

If so then it is obviously detecting it - if you can see it in disk utility it may need a reformat so maybe make a backup of the data you want on another computer and then wipe it and re do it.

If you can post back with a bit more info.

Posted on Apr 15, 2009

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1 Answer

I connect my Lacie d2 quadra to my mac with firewire 800 and it works fine, but when I connect the same hard disk with esata, it appears on the desktop screen, but the blue light won´t stop...


Hello.
I have had simular problems with one of these. It can be due to the drive not starting up or shutting down properly or a powers issue.
I woud recomend dissconecting all leads from the back of the hard drive.
Now plug in just the mains power. Now turn the drive on and let it boot up until the light stops flashing. Let it stay constant for a while, now press the power/led button to let it shut down properly on it's own.
Now turn of your mac. with the hard drive still OFF, connect the fire wire to you're mac and HD. Now power up the Mac. If the HD does not power up on it's own, turn it on now.
Hopefully all should be ok now.
If not, try to test it on a PC. It may sound strange, but it can make a difference. Now do all the above again.
Any Luck?
Ok another thing is to try a psu. Hopefully you know someone with a drive you can ask to test their power supply with.. Try all of the above things again? Any joy? if it all workd ok with their power supply and not your's, your mains transformer is bust. It's caused by a capcitor that blows (quite common). If your drive is recent, you may be able to harrass Lacie for a new one, if not I managed to get a Lacie psu from ebay for around £25.00+p&p on ebay.
A final thing to check is what firewire version your mac is against the firwire version of the lacie. Sometimes this can give issues.
Hope this helps.

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Try disconnecting the usb cable from the drive and take the drive to a quiet place.

Power up the drive and put your ear next to it. Listen for the internal disk to speed up and then click (which means it's ready). At this point you should have a solid blue LED on the enclosure.

If not, either the disk is bad, the enclosure's controller is bad, or the external power brick is bad (put your ear next to the power brick and if you hear a faint clicking sound, the power brick is bad and you can order a new one from LaCie for about $16.00.

You rate will be much appreciated!

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A continuous flashing light on a Lacie drive is a notification of a problem. I do wonder if the light is flashing the same if the drive is plugged in to the Mac or unplugged.

Lacie external drives tend to have power-supplies which become weak/bad. Most users replace the supply and it will work again for awhile until the supply dies again. Try bringing the drive to a retail dealer with Lacie drives -ask them if you can just test your drive with another power-supply (if you do not have another). You can also try calling Lacie, it's always slightly possible they will be aware of this problem.

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1. A. Yes.
2. A No.
3. A. Replace the LaCie

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