Hey all, Having an ongoing issue with DSL line at home. I have Verizon DSL service with a Westell modem, and when DSL modem is connected directly to PC or to my laptop connection is always fien with no interuptions. However, when I try to install the WRT54GS router into the mix so I can use my laptop wirelessly with my house I lose internet connection on both computers intermititantly. Not sure what is happening as I've upgraded firmware on router, even read HOURS of tech support on the Linksys site to no prevail. Just a rundown on my setup:
-DSL line into house-Connected to Westell Modem -USB connected from internet port in Modem to router internet port -Desktop PC connect through USB to Port 1 on router (have tried all four just to trouble shoot) -Wireless Client on Router set up for my Laptop with encryption
What I dont get is Ive followed all directions on plug this forst, this last, etc.. from support sites and every once in a while completely lose connection to Internet when using router. Any Ideas?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: DSL line disconnects on WRT54GS only
Try to change the LAN IP address of your router to 192.168.2.1 by accessing the router's Setup page. You also need to set your Westell modem to "full-bridge mode". You need to ask assistance from your ISP to bridge the modem. After that, set-up the Linksys router to PPPoE then power cycle it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your problem definitely sounds like an intermittent connection problem. It can either be one of two things. #1. You have a defective modem, or #2 It's a network problem. I will definitely go with #2. Here's the thing. The problem you have is very very very common not only to Verizon DSL customers, but also to other Internet Service Providers as well. The best way to fix the problem is to understand what's causing the problem. There are two types of intermittent connection problems. The first is Intermittent Sync. You'll know if you have this problem because the DSL light will be blinking everytime you get kicked out. That means there's no internet connection, The modem cannot detect and establish a connection with the Central Office. The second is Intermittent route (which I know is you're problem), The DSL light is steady, but the Internet light almost always turns OFF or turns RED. The only way to fix this problem is to coordinate with Verizon. The reason is because the problem is outside your house. The long cable lines, the drop wire, the cables that passes through from the Central Office to your House can all be damaged, If that's the case, then a technician is required to go out and fix the problem. Don't worry about calling Verizon, this is a network problem and you won't be charge for anything. I know losing internet connection is very frustrating. Give your ISP a chance, they will definitely fix the problem if you give them the opportunity to do so.
i worked for verizon for two years and I encounter this problem many times,to tell you honestly,its not with you internet connection since if you'll notice,while you are connected to the internet and you make a call or call someone,its interrupted... Obviously,its the phone itslelf,the signal comng from the phone is different from the signal of the internet...thats the reason why you need a modem to convert the signal coming from the phone line to make it work for internet,,,what I suggest is you change the DSL plan from the Dry Loop to the regular dsl with the phone...
You have options definitely. You can get it through verizon, they'll ship it to you free of charge. You can also buy it at any local store near you. If you're going with the second option, just make sure you're getting either an Actiontec or Westell brand, because those are the only modem that Verizon supports, even if you buy it outside. Since you're going to upgrade your modem, I suggest getting a Westell 7500 or an Actiontec GT704, both are wireless capable already. If you use XBOX 360, I suggest getting Westell 327 or Actiontec GT701 or GT704.
the wireless won't work. i have the same problem. westell modems aren't compatible with wireless function on some laptops therefore routing signal through a wireless router allows that. it can be done, i've done it but after modem was reset having issues. keep searching it can be done...
thanks for the vague and non-informative answer though whoever that was.
Rob just studied ur problem.Iam a tech which handles this kind of issue.
I talk to verizon,at&t,bellsouth,qwest daily for such issues.
Well i can suggest u onething u can get the efficient speedstream 4100 series modem which comes with a 1 yr warranty.
And also checkout with verizon clearly abt ur distance from the central office.Bcos might be ur dsl circuit may be not technically feasible
For further clarifications plz get back to me.