Question about Brother IntelliFax-1860C Plain Paper Inkjet Fax

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Having trouble receiving faxes, takes several times of someone sending to me to receive.

I have a Brother IntelliFax 1860C compatible with LC-51 Series ink Fax Machine and am having trouble sending and receiving faxes. Mostly receiving, I'm constantly told by companies it takes 5-10 times to get a fax to go through to us.

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  • 469 Answers

First thing to check is the condition of the phone line, if the machine has a handset make a phone call from the handset, is the line clear? Is there any static or Echos on the line?
Is the machine on a shared line with computers or an answering machine?
Call the Fax machine from a phone, is the line clear? did the machine generate its handshake burst? Did anything else try to answer the line?
Check the phone cable input, it should be going onto the LINE jack on the back of the machine.

Posted on Apr 15, 2009

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Posted on Jan 02, 2017

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Thanks for using FixYa. Receive faxes to memory option might be enabled and all the faxes are been stored in the internal memory and not been printed. to retrieve them you can try printing from the memory. You can retrieve these faxes by changing the receive mode from main menu.
You can also see the operation guide for your Intellifax model 1860c from this link--
Brother Intellifax 1860c operating instructions & guide

Please do accept the solution if the issue is resolved or else revert for further assistance.

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