Mar 27, 2008
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Memorex dvs vcr como unit model MVD4544 the cd/dvd tray will not open. There is an excersise dvd in the tray, now I cant get the tray door to open so I can take the dvd out.
Memorex tech support was a joke.
The few steps they told me to try failed to get the tray door open.
Please can you tell me how to get it open.
My next step if you are not able to help me get that door open is to take the cover off the unit and try and get the cd out that way. Is there a period of time that I should leave it unplugged from the electricity as to let it
discharge it so that I don't get shocked after I take the over of the unit off?
Thanks in
advance for your assistance.
I Took the power dord out for an hr. as they said that it would re set the unit and upon plugging it back into the wall outlet that it will open. NOT.
Another tech told me to gently push/pull on the tray door while pusing the button that is supposed to open it. NOT.
Now I am stuck wondering how to get my dvd out. At this point I would liek to still use the vcr part of the unit so don't want to damage that, the cd/dvd is not ever going to work in my opionon.
Lisa-  
asilinc298