GE top load Super Capacity 16 cycle washer (one year old)
We have a GE WJRR4170 washer, with the same problem. At first I
thought I might have to unscrew the entire control panel just to
replace the knob. However, replacing it turns out to be easy.
Right behind the knob, holding it in place, is a nylon/plastic retainer
clip. If you pull out the knob (into the "start" position), you can
use a flathead screwdriver to push the clip out. The knob then will
slide easily off the metal stem. A GE replacement knob costs $9 or
$10, depending on the source.
Shame on GE, but the knob is designed terribly. The part of it that
engages the dial has eight, flimsy plastic teeth. At any time, four of
these are supposed to engage four little slots in the dial. However,
the way the knob is designed, there will be a lot of wear and tear on
these plastic teeth, so they'll wear out on every single machine.
Good luck to the many people who will have this problem!
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