Question about Avaya Corded Phone avaparp18d

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CHANGING PROGRAM OF EXTENSION

I NEED TO CHANGE AN EXTENSION ON A PHONE 18-D PARTNER. HAD THE REPAIR GUY HERE TO FIX VOICE MAIL CARD AND ONE ON MY PHONES NOW RINGS TO THE WRONG EXTENSION. CALLED AVAYA AND THEY WANT MAJOR MONEY TO GIVE OUT INFO ON PROGRAMING.

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The only way to change what extension a phone is, is to move the plugs that go into the phone system around. Someone needs to move the plugs, you can not program this remotely, so you will need a tech on site.

Posted on Apr 22, 2009

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An employee just left I I have inherited their phone and extension. How do I access the voicemail system, to set up my voice mail on a partner 18 Avaya? Thanks!


You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,

Jan 19, 2010 | Avaya Lucent Partner 616 Phone

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AVAYA Phone System: Lucent Partner Mail


press feat 00. touch btn to program dial feat14. this is now a voice mail transfer button. to program an ext button, touch btn to program, press left intercom dial 2 digit extension. Can you dial 777 and get voice mail?

Aug 26, 2009 | Lucent PARTNER18 Corded Phone

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Voice Mail Problems


You will want to go into the night attendant and check the selector codes. What voicemail do you have?

When you dial into voicemail, oicemail Vicky answers and says, "welcome to ....." what is the rest?

Jul 22, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Can't login to voice mail.


Multiple login error will clear up if you reboot your phone system with voicemail.

Jun 01, 2009 | Avaya Lucent Partner 616 Phone

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Installing partner mail vs r4.1


check the voice mail ports. Can you dial them and have them answer?

Also check that each extension is programmed to hunt to voice mail in the partner programming

Jan 05, 2009 | Avaya AT&T Partner Phone

1 Answer

Voice message, reprogramming extensions


How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

Nov 18, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Transferring


Since you're asking this question in the Partner 18 category, I'm guessing it's a Partner phone.

1. Transfer from a system phone is done by pressing the TRANSFER button and either dialing the 2 digit extension or the DSS button programmed for that phone.

2. Transfer from a single line phone is by flashing the hookswitch (FLASH) button and dialing the 2 digit extension.

3. Transfer into voice mail is done by programming a button or pressing FEATURE 14 and the 2 digit extension.

Carl


Sep 19, 2008 | Lucent PARTNER18 Corded Phone

2 Answers

Merlin Legend (Lucent) phone--changing vm list of extension


I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com

Apr 25, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Partner 18 - voice mail greeting


Hi Smr. I ran into the same problem. I found out that ASA means auto answer. My phone guy said its rarely used anymore becuase autoattendant does so much more. you get the message when you enable (or in my case) access anything that needs the card. I did it by accident by hitting intercom 891.

I found a thread that suggested a system reset that worked ... and (I confirmed ion page 4-55 of my manual) it doesn't erase any settings ...but it does disconnect any calles in progress.

In case you don't have the manual here's the procedure (which I just did minutes ago)

hit "feature", "00" , then "#728"

Sit tight about 10 seconds and all should go back to normal.
email me if you have uestions or need a copy of the manual.
danland@sbcglobal.net

Nov 16, 2007 | Lucent PARTNER18 Corded Phone

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