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Get communication problems when sending some faxes - when sending faxes to some places it won't transmit but will transmit to other places

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  • TCS Apr 16, 2009

    Canon Faxphone 16.



    Yes - it's always the same locations that I'm unable to fax to.

  • keith640 May 11, 2010

    Need make and model of machine.



    Is it always the same locations that you are unable to fax to?

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  • 23 Answers

The problem can be either a error with your phone service or an incompatablity with your machine and the receivers.

Sometimes the problem is as simple as the receiver's machine being set to receive on more rings than your's before it goes into redial.

Posted on Apr 16, 2009

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Posted on Jan 02, 2017

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Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

1 Answer

When transmiting it connects ok it negotiate ok but at the trainning phase it disconnects, it receives perfectly. very strange


Try sending more then one fax to different recipients, otherwise it is not clear if the problem is specific to sending to one machine, or all fax machines. You also should post the type of fax modem you are using, if you are using a VoIP (Internet) telephone line, and the current settings in WinFax under Tools, Program Setup, Modems & Communications Devices. http://www.getfaxing.com/forums

Feb 17, 2011 | Symantec WinFax Pro for PC

1 Answer

I tried to send a fax & its says "memory full" . How can i get it to clear the memory?


If memory is full (0% appears on the display), Memory Transmission is disabled.

After you press the {OK} key, you can select whether to transmit pages which have been stored in memory or to delete those pages. Check the number of transmitted pages on the Communication Result Report when you select to transmit those pages.

If you can not find how to erase the faxes in memory you can Use Immediate Transmission instead

Feb 10, 2011 | Ricoh Aficio 1013F Copier

1 Answer

We have two fax machines hook up to one dedicated fax line. When we send a fax from wither machine it is not faxing to the phone we fax it only sends the fax for the second fax machine that is in our...


Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.

Oct 05, 2010 | Brother Office Equipment & Supplies

1 Answer

Fax won't transmit long distance faxes


Your long distance access is being blocked by the telephone company for some reason.

Apr 07, 2010 | Brother MFC-7220 Plain Paper Laser Fax

2 Answers

Kyocera KM-3050 - Faxing error code


Try calling that number from a regular phone and listen for fax tones...it may not be a fax number.

Oct 15, 2009 | Kyocera Office Equipment & Supplies

1 Answer

How do i change my fax number


Changing the Fax Configuration

1 Click Start/Programs or All Programs/Accessories/ Communications/ Fax, and then click Fax Console.
2 In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration
Wizard.
3. On the Transmitting Subscriber Identification (TSID) screen, type the identification information (usually your fax number and your name or business name) in the TSID box. This information will appear in the header area of the faxes you send and identifies your
fax machine to the person who receives your faxes.

Aug 16, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Panasonic fax uf-550 check printer



this code 054 =


Communication error occurred while transmitting.



1. Reload the document and send again.
2. Check with the other party.

Jun 17, 2009 | Panasonic Panafax UF-550 Plain Paper Laser...

1 Answer

Can't receive or send fax


Unfortunately Voip communication protocols are usually not fax friendly. I was able to send fax from older fax machine (when the only plugged in to the router was my Viop box. But new Canon Faxes are using some new communication, that seems to be even more difficult to fax over Voip. It also depends what kind of set up is on reciever end. Try to find out what kind of protocol are you using (ask you provider) and if there is any option in using different protocl, that may be able to transmit fax signal.

Dec 16, 2008 | Canon MX310 Office All-In-One Printer

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