Question about Onkyo TX-DS898 Receiver

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No picture from monitor out on Onkyo TX-DS898

I bought a Onkyo TX-DS898 receive from a dishonest person. I cannot get any video image via monitor out, S-video or RCA (component I guess) out puts. The sound works for all inputs and is delightful, 7.1 and straight stereo. Is the video processor out? If yes, is this fixable or too costly to make it worth it. A smaller problem is that zone 2 pre-out does not seem to work. I have the 7.1 connected and want to use the zone 2 via a separate amplifier. The zone 2 pre-out does not send signal. Any help? The big one is the video picture. This is heart breaking.

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I realize you may have already doubled checked but make sure you follow this from the manual:
If the satellite tuner / cable box is equipped with an S video output
terminal, connect it to the S VIDEO 3 (or 4) IN terminal with an S
video cable. If it does not have an S video output terminal, connect
its video output terminal to the VIDEO 3 (or 4) IN terminal using an
RCA-type video connection cable. You do not need to connect to
both the S VIDEO 3 (or 4) IN and VIDEO 3 (or 4) IN terminals. If
the satellite tuner or television has component video outputs,
connect them to one of the COMPONENT VIDEO INPUT jacks.
With the initial settings of the TX-DS898, the VIDEO 3 and
VIDEO 4 input sources are set for the COMPONENT VIDEO
INPUT 2 jack.
If the video connection is made at COMPONENT VIDEO INPUT
1, this must be changed at the Setup menu: Input Setup → Video
Setup → Component Video (see page 35).
Using an RCA-type audio connection cable, connect the audio
output terminal on the satellite tuner or television to the same
VIDEO 3 (or 4) IN audio jacks on the TX-DS898. Make sure that
you properly connect the left channel to the L jack and the right
channel to the R jack.
If the device has a digital output jack as well, be sure to also connect
it to either a DIGITAL INPUT (COAXIAL) or DIGITAL INPUT
(OPTICAL) jack on the TX-DS898 depending on the device.
With the initial settings of the TX-DS898, the VIDEO 3 input source
is set for digital input at the OPTICAL 3 jack, and the VIDEO 4
input source is set for digital input at the OPTICAL 4 jack.
If the digital connection is made at a different jack, this must be changed
at the Setup menu: Input Setup → Digital Setup (see page 33).

Posted on Apr 15, 2009

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I would write them via email here:

http://www.onkyousa.com/feedback_form.cfm

1-800-229-1687
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http://filedepot.onkyousa.com/Files/QuickHookup/TX-SR606_QSS_En_A.pdf?CFID=918117&CFTOKEN=40624545&jsessionid=f0306ea8a0d68bb60a49102e3e5510576756


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