Question about Zanussi FJS1225W Front Load Washer

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Fabric Conditioner Remains in Tray; does not get flushed into drum

Zanussi Jetsystem 1200 FJS1225W. Hello, I'm struggling with the fabric conditioner not getting into the machine and remaining in the drawer after each wash. I have cleaned the tray thoroughly and ensured that the hole is clear and without blockage. Have also given the inside of the machine, where the tray sits a scrub with a brush, but this has not solved the problem. Not sure what to do next... Would be really grateful for any advice. Thanks guys!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 116 Answers

SOURCE: Tricity Bendix washer won't take fabric softner in rinsing cycle

Your machine possibly has a defective water inlet valve which is preventing water from entering the dispenser channel to flush the fabric softner into the machine. The inlet valve in inside of your machine right where the washer hoses attach. the solenoid valves on the inlet will need to be checked with a multimeter to verify if they are working properly.

Posted on Mar 11, 2007

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  • 129 Answers

SOURCE: dispenser drawer not working

clogged inside hoses or selenoid valve problem

Posted on Jun 15, 2007

  • 1294 Answers

SOURCE: FABRIC CONDITIONER STILL LEFT IN DRAWER

Some conditioners are thick, you only have to dilute this with water before you pour it into the drawer.

Posted on Sep 03, 2007

SOURCE: zanussi jetsystem 1600

HI,

Just had the same problem with a Zanussi JetSystem 1000 - fabric cconditioner was remaining in the drawer - and my wife reckoned the clothes didn't smell as nice!!!

I fixed this in about an hour and a half without any real problem - might be nice having someone bringing in the odd cuppa whilst you're working!!!

Firstly make sure the dispenser drawer is CLEAN - I spent a good half hour brushing it under running water in the sink - make sure it's 'really' clean and that there are no blockages. Remeber there's a small part over where the conditioner goes (has MAX on it) that lifts up. Also thoroughly clean the part of the machine where it slides into, this is not as easy - I found an old fashioned scrubbing brush and plenty of water worked well. Don't worry if dirty water goes into the machine - you'll be running it empty after the repair to check that all is ok...

Next step is to remove the top by unscrewing a couple of small bolts at the back, right at the top, one in each corner, just behind the top panel and slide the panel backwards and away from the machine.

Make sure the machine is NOT connected to the mains - remove the plug to be sure. Slowly turn the programming knob and you should see a plastic lever being moved as the programmer goes 'round. This plastic lever is near the front of the machine and angles 'round over the dispenser tray assembly. This turns a turbine-like plastic wheel (you can't see it as it's over the top of the dispenser tray, near the back). You'll know you're looking at the right thing as there are a, b, c, d markings around the outside and the wheel (from the top it looks like a plastic disc) has a little pointer. This moves 'round between the various letters as the programmer goes 'round. In my machine it sits half way between a and b when the machine is off. It is this that routes the water to the various compartments within the dispenser tray and if I remeember rightly it MUST point to 'd' to send water to the fabric conditioner tray. Turn the programmer knob slowly to check that this happens.

Whilst I was at it I removed this assembly and thoroughly cleaned it - it's a bit tricky but can be tackled by anyone with a bit of patience. Remove the plastic clip that holdds the plastic arm to the disc - be very careful as the wheel will partly drop into the dispenser tray - that's not a problem as you'll remove it later BUT there's a small spring underneath it that in my case flew through the air and took me ssome time to find. Try and see how this spring is fitted 'before' you strip this assembly, it's placed so that the wheel is held lightly anticlockwise. There's a bit of looseness in this assembly and if the spring was not there (or had come loose) the wheel might not come 'round enough to direct water into the fabric conditioner tray. When you have the clip and spring safely put away you can move the arm - note that it has a fork shape which connects it to the wheel. Let the wheel drop into the tray - you may have to turn it 'round a bit from inside but it should drop completely and you can give it a good clean under the tap. BEFORE you remove the wheel look carefully at it's top - the bit that you removed the clip from so you'll remember how to position it when you reassemble.

Putting the above bits back together is a straight reversal - ideally you need about 4 or 5 hands but you 'can' manage it with two - it's a bit fiddly but not difficult.

Incidentally the problem with my machine was that the spring had moved - and was just sitting loosely doing nothing - instead of holding the wheel in the most anticlockwise position - bearing in mind where the programmer had set the linkage at any given time.

Reading thru this quickly it all sounds a bit complicated but looking at the machine it 'should' all make sense.

We've just done a wash - and at the end I checked - and the fabric conditioner tray is empty!!!

Mail me if you get lucky!

disgruntleddell@yahoodotcodotuk

Posted on Sep 21, 2008

mumma_1
  • 903 Answers

SOURCE: Fabric conditioner drawer

Try cleaning inside the the machine where the soap dispenser drawer fits into. Sometimes this builds up with lots of soap and fabric conditioner residue and stops the conditioner from going through.
Take the drawer back out and look inside where it goes to see if there is a build up of soap etc...
hope this helps

Posted on Nov 03, 2008

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