Question about HP Compaq Presario C502US Notebook

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I cant open windows on my laptop

I had 2 trojans in my laptop a while back i had restrore my pc and it worked for a week It done a configeration and shut down how do i open windows to fix my pc

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  • Anonymous Apr 15, 2009

    i cant open myn safe mode either

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Unfortunately, doing a system restore will not remove any virus embedded on your system. I would suggest turning off your system restore through safe mode, then installing a Antivirus program, such as AVG to remove your viruses. You can get it for free at http://free.grisoft.com.

Posted on Apr 15, 2009

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Posted on Jan 02, 2017

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1 Answer

Factory reset without using a disk


press Alt+f10 at acer logo appear at the first screen when you turn on your laptop
then it will directed to acer erecovery management
then chose to restrore to factory setting

there is the way to format acer without the recovery cd
note : it will work if your laptop is bundled with windows

Mar 22, 2011 | Acer Aspire One PC Notebook

1 Answer

Cant open most websites it just start a week ago


Hi

Have you done all the updates that windows maybe offering you this is important

have you turned off your wireless switch by mistake

you could try a system restore back to just before it started

Feb 14, 2011 | Acer Computers & Internet

1 Answer

My laptop keeps shutting down on me.


1. Try this
Press F8 when you start your pc.
A screen will appear.
Select Safe Mode. Let the pc load until you see your desktop.
Then click My Computer, select C:
In C: , select Windows folder
In Windows folder, open system32 folder
Now, double click rstrui to do System Restore to the time before your PC was ok
After system restore, you pc will restart and your files will be restored. Your PC will be ok again.

2. Check for viruses or trojans as well Scan your PC in Safe Mode. Trojans are known to cause PC to shut down as well.
Hope your PC will become well again!

Nov 11, 2010 | Computers & Internet

1 Answer

Trojan herss or soolo


Hello

Thank you for using
FixYa for your problem


Ok, can you download "combofix " on another computer, put on a CD

Can you now start in Safe Mode with internect connection

run the combofix, and give it 15 mins maybe
You might need to download direct to the faulty computer if you can


Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Nov 19, 2009 | Microsoft Windows XP Professional With...

1 Answer

Norton trial has virus.


you should ring acer and send it back to get it repaired.

Jan 10, 2009 | Acer Aspire 5720 Notebook

1 Answer

Pc wont let me get out of safe mode


get a windows service repair disk. takes about 20-30 mins 2 complete. ur local computer shop shud have 1 if u crnt download 1. i had 2 take mine in 2 get done. cost 7squid.

Jun 25, 2008 | Systemax AOL Optimized PC (100607) PC...

2 Answers

Please help me please...


Hi friend,

Yes it is a virus. do one thing do a system restrore.But take all the backup first because once you do a system restore it will restore you PC to earlier time and all the data will erased.to do a system restore go to start>programs>all accessories>system tools>system information.

If you don't want to do a system restore then just remove the firefox and run a virus scan.Kaspersky is waste use bit defender and spyysweeper both to remove all the viruses.

Goodluck..

May 06, 2008 | Computers & Internet

1 Answer

Hello sir


the anti virus cant remove it coz then your pc will not start again and so windows denies it so format ur drive containing ur xp then install xp again it will be done

Dec 14, 2007 | Acer Aspire 5610-4648 Notebook

1 Answer

Trojan


Have you done an antivirus scan to remove the trojan?

http://free.grisoft.com has a great tool for personal use.

After you remove the trojan, you can remove mozilla and reinstall it.

Oct 11, 2007 | Microsoft Windows XP Professional With...

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