Question about Epson Stylus Color 740 InkJet Printer

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Eson 740 will no longer print black ink

The printer has worked great for 6 years and now it stopped printing black. The color ink works fine. The blinking light to indicate "out of ink" never goes on. I have changed the black cartridge "3" times with no success. Once I got it to print black when I changed the printer features to "Resolution: 1440 x 720 DPI Highest Quality." However, after 3 pages, the black began to fade again.

About drivers: When I ran this on OS 9, there were drivers. But on OS 10.3.9, you use the System Preferences and simply chose Epson 740 from the menu. So I am not sure if the driver is the problem or even how to re-install the driver. Any help would be appreciated. Thx.

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May I know if the printer is working on any computer.

It assume to be the Black Ink Head of the Printer is decayed. I mean to say the Surface where the Ink cartridge contacted to Printer, the film also need to be replaced. Plz check it to nearby service centre.

Posted on Apr 15, 2009

  • Puneet Jain
    Puneet Jain Apr 27, 2009

    We are here to diagnose root cause of the problem and if we have some experience related to it we have to share with the user and the community. Thats all I wish to say.

    Thanks for your comments Liquid_Metal

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Thank you Scott Ellin for your tip on connecting the Epson printer to another computer, that helped. I connected it to my OS 9 Mac and prompted the utility to clean the heads etc. Then I tried printing and both the black ink & the color ink worked. Then I connected back to the OS 10 Mac and it continued to work just fine. I'm not sure why this procedure worked, but it did. Thanks.

Posted on Apr 20, 2009

  • Rob Herrington
    Rob Herrington Apr 20, 2009

    Thank you Scott Ellin
    for your tip on connecting the Epson printer to another computer, that
    helped. I connected it to my OS 9 Mac and prompted the utility to clean
    the heads etc. Then I tried printing and both the black ink & the
    color ink worked. Then I connected back to the OS 10 Mac and it
    continued to work just fine. I'm not sure why this procedure worked,
    but it did. Thanks.


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