Have had my Kenmore Oasis for 1.5 years now. Had the entire computer dashboard replaced after 6 months under warranty and am now having another issue. When I hit the start button, it cycles through the delay start 1-12 and then does not start. If I leave it plugged in, it continues to beep. Any ideas on a cheap affordable fix?
I had the same problem with the computer dashboard at exactly the 6 month mark. Since then, one month later my washer has stopped filling with water. I have been without a washer and a dryer for a total of 3 months during the warranty period. Good luck on getting answers. I truely feel sorry for you.
See my other solutions. There is a service manual in every wash machine. Have to lift the tip with a screwdriver. I have been there and got fed up and fixed mine myself. I am a woman, an indepedent and stubborn one. I let sears know that I am not happy with there service. Hope my other solution posts will help. Good luck!!!!
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Call your Sears customer service representative and not repair people. Our repair representative for Sears in Houston flately denied there was a problem. I called the right people and took care of that. Make sure you give them the model and it manufacturing ID number. No matter what they tell you it is a defective board made by Whirlpool who also made your machine. It is covered under a warranty( recall) . If you Google oasis kenmore problems your computer will light up. It took me a while, but they fixed mine. Two weeks later it was another problem. I spent 1200 new in 2007. We have hade no less than 6 service calls. My old washing machine is being used by my inlaws and is 15 years old. The way sears has handled this they have done a great deal of damage to thier loyal customers.
Sears has a recall for the Kenmore Oasis washer. I have the exact same problem. Call Recall Line @ 1-800-659-7026 with Model number and serial number. The part is a control board that works with the spin cycle.
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news for Oasis F-51 sufferers! Sears
will replace the electronic control board (the F51 prob) for free, in warranty
or not. Serial #s for the bad board are: CS48 - CS52 or CT01-CT49. Call Sears
hv to rate me ‘very helpful’, or the call won’t get thru!!
Disconnect your Kenmore Oasis washing machine from its power source. Make sure that your washer is unplugged before beginning to disassemble it. # 2
Remove the screws that hold the control console to the top of your Oasis washer. In some Kenmore Oasis models, the two screws may be covered by plastic end caps. After removing the screws, set them aside until you are ready to replace them. # 3
Flip the console up, back and out of the way. 4
Locate the cabinet clips on the top of your Kenmore Oasis washer. These clips are located toward the back of the washer top and would be hidden by the console if it were not currently flipped up. # 5
Slide your screwdriver underneath the metal cabinet clips. Wiggle the screwdriver back and forth to gently pry the cabinet clips free. # 6
Disconnect the group of colored wires that plug into the top of the washer from the control console. These wires control the lid switch on your Kenmore washing machine. To disconnect, grasp the white plastic clip and pull gently. # 7
Remove the washing machine cabinet. Tilt the cabinet towards you, and then lift the entire cabinet up and off of its platform.
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The Kenmore Oasis is made by Whirlpool for Sears. It is the same as the Whirlpool Cabrio. The Cabrio and the Oasis had a problem with the computer board. Whirlpool has been replacing the computer boards under a recall(mine was replaced recently). But I believe it is the model with no agitator in it. The one your talking about I believe is the one with the agitator. Whirlpool makes a good product. I would stay away from Maytag. Besides the recall problem I have had mine for over 2 years and it has worked fine. But I did get the extended warranty with it due to all the sensors and computer board can make repairs expensive.I have not had to use the extended warranty yet. My previous Kenmore washer was 12 years old and stopped working due to a rat chewed thru all the wiring and hoses. It would have cost me more to repair than what it was worth so I purchased the Cabrio.
Call or email the consumer feedback or make a complaint to Sears. I had a similar prob. Sears ending up replacing rhe washer and paying for rental. Took up to 3-6 months, calling and writing complaint letters.
That would the user interface board (touch panel)behind the dash. Sorry, but not a cheap fix at all. Maybe search Ebay for the part, sometimes you can find it cheaper. Very expensive part and repair. Good Luck to you. Jim