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Weather you using xp os means not needed to instal the external application for camera,Otherwise you must instal with external application with camera driver.
download the camera driver.
visit www.acer.co.in and then service and suppor and then driver download and then notebook and then your laptop series and then model number and then choose correct opertaing system and with
correct bit(weather it 32 or 64).
ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.
even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"
go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system
Follow these steps:Solution This applies only to those systems with a built-in camera, the Acer Orbicam.
If the Acer Orbicam is missing or not installed, please follow the procedure below to reinstall the application.
Close all open applications on your computer and make sure your power cord is plugged into the back of the notebook.
Press ‘Alt + F10' to start eRecovery Management.
Enter default password of 6 zero's. Example: 000000 (Note: if this default password does not work, then a different password has taken its place. Acer is not responsible for any forgotten or misplaced passwords.)
Select ‘Recovery Actions' and click ‘Next'
Select ‘Reinstall Applications/drivers' and click ‘Next'
On the left hand side of the newly opened window select the following: Windows XP ? Driver ?Camera
On the right side of the same window, click ‘Install Camera Driver Now'
The unit will reboot after the installation is complete.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe