Question about Xerox Phaser 8400 Laser Printer

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Fault code 37,004.40:49612

When starting the printer this is all i get. Please advise

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  • wandaejg Apr 23, 2009

    I am having the same problem with mine -- error code 37,004.47
    (remaining number is your page count).
    The reference manual says perform the following tests:
    a. inspect and reseat the printhead interface cable and retest
    b. replace th electronics module and retest
    c. replace the printhead

    Sounds simple, but pricey!


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  • Xerox Master
  • 4,338 Answers

Check you power coming in to the unit. If you are using a surge protector or UPS unit, Plug the unit into the wall and power up the printer. If that does not work, then:
PEST Fault 37,004.40: xxx
Printhead reservoir 0 disconnect:
Reservoir is not drawing the expected power from the power supply.
Service manaul states the the printhead needs to be replaced.



If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 10, 2009

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