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Rating: 85%, 935 votes
You need a service manual or rescue kit from
http://www.TheServiceManualShop.comSimply cleaning the waste ink pads will not make the printer work again. You MUST reset the firmware counter to cancel the error code. The Service Manual Shop offer a rescue kit which includes everything you will need to sort your machine. Drop them a line or visit their web site.
The task is quite easy and should take a ham fisted amateur about an hour. So you should be able to sort in about 30 minutes!
Let us know how you get on.