Question about Refrigerators

8 Answers

Frigidaire Pure Source 2 water filter keeps popping out.

I am posting this again because there were no responses to my last post. Hopefully this time I have given enough information for someone to help me. Any advice is appreciated. I have tried everything I can think of.

I am trying to replace my water filter with a new Frigidaire Pure Source 2. I have a side by side Frigidaire. I removed the old filter and installed the new filter. Instructions say to run the water for 3 minutes after installing the new filter. When I press the water lever the Pure Source 2 filter pops out.

I called Frigidaire and they could not help me. I called Lowe's Home Improvement and they couldn't help me either. Both people I talked to said that when I install the filter I should hear a clicking noise. I don't hear a clicking noise. I had the same problem with the last filter but someone at Lowe's was able to help me. I just can't remember what he told me to do.

Posted by on

  • 5 more comments 
  • sunny494 Aug 23, 2009

    Marstang,

    If you were here I would hug you!!! It worked like a charm, and now I can have my filtered water and ice. I have called EVERYONE about this problem, and even the repair guy wanted to replace the base for a lot of money! It took me all of 2 minutes to fix it thanks to your advice, and I greatly appreciate it. Now I'm free at last from those ice cube trays LOL!! Thank you!!



    Thank you too tt77, I appreciate your trying to help. I have banged, pushed, and actually thought about taking a hammer to get the filter to stay in LOL.. All is well now, and my Sunday night will be great. Thanks!

  • sunny494 Aug 23, 2009

    Marstang, if you were here I would hug you! It took me about 1 minute to fix my problem using the advice you gave. I am now able to have filtered water and ice after several months of using ice trays and bottled water. Now I'm FREE at last from those pesky ice trays. I called everybody about this problem, and one service tech wanted to replace the base for a lot of money! Thanks for saving me money, you have made my day! Thanks also to tt77. I have pushed, banged and even thought about getting a hammer to bang it in LOL. Thanks for taking time to post a solution.

  • Debbie Callaway Jun 18, 2013

    My replacement filter also kept popping out of the housing when I ran water through it after installing it. I also have a Frigidaire. I read the instructions which said to put the arm back down on the icemaker before running water through the filter for 3 minutes. So far, it is not popping out any more. Evidently, the pressure from having the icemaker in the 'off' position caused too much pressure for the water going through the filter making it literally shoot out across the kitchen.

  • Betty Florence Aug 16, 2013

    My frigidaire is doing the same thing... Replaced the filter and it pops back out when i run water.........HELP

  • Betty Florence Aug 16, 2013

    Can you still get the old filter? Why change it is the old one works fine....

  • DrBones911 Aug 01, 2014

    It worked for me too! I used a long wide knife. Holding down the top 2 tabs, one at a time, then the bottom 2 tabs-while pressing the filer release button. Saved me time and expense. I have a rental house in Martha's Vineyard. Getting it fixed would have taken a long time with unhappy renters coming in. Thanks. Hope the solution lasts ;)

  • DrBones911 Aug 01, 2014

    It worked for me! I uses a long, wide knife. Tilted it vertical to hold down the top 2 tabs and then up for the bottom 2 tabs. One tab at a time, pushing the filter release a few times. I have a rental house on Martha's Vineyard. It would never have been fixed in a resonable time or price and I would have had unhappy renters. Thanks! Hope the solution lasts :)

×

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 5 Answers

My parents frig had the same problem. The steel tabs that hold the filter in place are very small and frail. Heres what I did to solve the problem, at least temporarily. While firmly holding the filter release button, gently bend the tabs together using an extra long pair of curved needle nose pliers.

Posted on Jul 09, 2009

Testimonial: "Great Advice, and it worked!"

  • 3 more comments 
  • boingoland
    boingoland Jul 25, 2012

    I had this same problem. Been searching the web couldnt find any answers till now. Thank you!!! This worked great! !! woohoo ice and water again. p.s. i tryed duck tape. lol

  • StayingYoked
    StayingYoked Aug 15, 2013

    Wow I was so frustrated with this problem, I tried EVERYTHING. I even ordered two new filters because I thought the new one was defective. Thanks to this quick tip, the water filter is not ejecting across the room anymore and Ive got nice filtered water coming through. THANK YOU MARSTANG!! Now if I could just find a new plastic "door bin" (you know, the little shelf to hold the condiments inside the door) for under $100?!?!?!

  • Rani Monson
    Rani Monson Nov 05, 2013

    I tried this - and it didn't work : (

  • Sam Leonor
    Sam Leonor May 25, 2014

    Had the same problem and this solved my problem. Thank you for the simple and effective advice.

  • Senor Jackson
    Senor Jackson Oct 27, 2014

    Tried this and it worked - great simple solution thx.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thanks to everyone for your support! I learned on a different forum that Frigidaire actually has done a "recall." If you call the 800 number on their website, they will give the name of a local repair service that will come to your home and replace the casing for the water filter. Frigidaire paid for 100% of the service. No fee to me and now my water filter is working perfectly! Good luck

Posted on Nov 21, 2013

  • 1 more comment 
  • Atul Rastogi
    Atul Rastogi Jan 09, 2014

    Hello Rani, I did not find such a recall anywhere on the web. With which department did you speak with? Thanks.

  • Rani Monson
    Rani Monson Jan 09, 2014

    Hi Atul -- I don't believe I found it on the web, either. I simply called the 800 number listed on their website and the person knew the problem / issue. Hope that helps!

  • Z Plis
    Z Plis Jan 30, 2014

    How old was your fridge? My Kenmore was doing the same thing and I can't figure it out.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

PRESS HARD when pushing the filter in, you'll hear the "Click", I have this fridge.

t

Posted on Aug 23, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I also bought a new filter that started shooting out of the refrigerator about 2 weeks after buying it. I also had to use extra long pliers to bend the coils that hold the water filter in place. Cant believe so many people having this problem with the replacement filters. It almost made me wish I had just kept the original in. So far so good since I bent the coils.

Posted on Nov 21, 2013

  • allen
    allen Nov 21, 2013

    I also bought a new filter that started shooting out of the refrigerator about 2 weeks after buying it. I also had to use extra long pliers to bend the coils that hold the water filter in place. Cant believe so many people having this problem with the replacement filters. It almost made me wish I had just kept the original in. So far so good since I bent the coils.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

They just redesigned this filter, I never had a problem with old one. When I put in new design it also popped out, I just shoved it in harder. My dispenser for water was working fine now it won't dispense, I am pretty sure it is this newly designed filter!

Posted on Jun 08, 2013

  • 2 more comments 
  • Donna Jun 16, 2013

    I am having the same problem with my new filter. Never did this before!!

  • Jim Lee
    Jim Lee Oct 27, 2013

    My Fridgidaire is doing the same thing, popped the filter out, and broke the end off. Though it was a defective filter, so I bought another, still the same thing. The old filter snaps into place easily. I have already tried bending the tabs on the locks to hold it in.

  • Rani Monson
    Rani Monson Nov 05, 2013

    As is mine. I keep trying to push it in, hold it in, hit it in, etc. Nothing is working...any advice?

  • Chuck
    Chuck Mar 30, 2014

    My Frigidaire professional did it with my last cartridge replacement. There is something wrong in the latching mechanism. Since I need this work and it's anyones guess whether you get a bad one or not, I modified my refrigerator and but a swinging latch in from of the filter. It holds the filter in place and seems to work.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had a Frigidare glhs238zds7 fridge for 10 years and the filter worked great. Then 6 months ago, purchased the filters from the same company I have always done but it had a new package - sure enough the filters just flew out of the fridge and made a complete mess. I sent a video of this to the company and nothing, called and nothing - no help at all. Tried this trick stated here that said to pinch together the clamps that hold the filter in, that worked. So simple - thank you for the fix.

Posted on Oct 27, 2014

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem..I emailed pure source filters and they told me that they have replaced the cartridge in the fridge to adapt to the newer models...They have set up an appointment with a service call to come out and replace the cartridge with a newer version for free....so I suggest you email pure source filters to get someone out to your home ....

Posted on Nov 19, 2014

  • Anne Wester
    Anne Wester Nov 19, 2014

    I forgot to give you the number to call: customer service at 1-800-374-4432

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same issue with the Frigidare glhs238zds7 model and this WORKS!!!!! Thank you

Posted on Aug 30, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On my Frigidaire Gallery side by side refrigerator, my filter keeps popping out. When it is engaged, I get water but no ice.


replacement water filter keeps popping out of fridge - Shop ...

www.shopyourway.com > Manage My Life > Questions
Kenmore fridge water filter replacement #9911 looks a little different than the last one and pops out after a few minutes of installation ... How do I fix my Kenmore water filterthat keeps popping out? ... Side-by-Side Refrigerator - Stainless Steel.Missing: gallery

Frigidaire Pure Source 2 water filter keeps popping out. - Fixya

www.fixya.com/support/t2000027-frigidaire_pure_source_2_water_filter
... filter keeps popping out. I am posting this again because there were no responses to - Refrigerators question. ... I am trying to replace my water filter with a newFrigidaire Pure Source 2. I have a side by side Frigidaire. I removed the old ... When I press the water lever the Pure Source 2 filter pops out. I called Frigidaire and ...

Dec 26, 2015 | Frigidaire Refrigerators

1 Answer

Stopped cooling.


Good Morning Joel, thank you for your post!

I see that your Frigidaire refrigerator is no longer cooling. This could be a potential issue with your sealed system or control panel. Is your fan running? Do you feel any cold air? If you can provide me with some additional information I would be happy to help you. I look forward to assisting you further. -Matt

Aug 04, 2015 | Frigidaire Pure Source Plus Water Filter

1 Answer

Frigidare filter pure source 2 keeps popping out


call frigiadaire about this they have a fix that they pay for the repair because there filter it a little different know.

Aug 31, 2014 | Frigidaire Refrigerators

1 Answer

I can not get the filter holder to twist off.. It seems to be stuck


Hello friend, thank you for your post!

I understand that your water filter holder is stuck and will not come off of your Frigidaire refrigerator. I see you have the Pure Source filter and after reviewing that it does not appear to have a filter holder. To remove that filter you should have to push it in and it should discharge. If it is not doing so, I would push it in and turn it slightly to remove it. If you are still having trouble with your filter removal could you provide me with your model number please? You can locate the serial tag (which lists your model number) on the inside of your refrigerator normally on the right hand wall. I look forward to assisting you. -Matt

Aug 23, 2014 | Frigidaire Refrigerators

1 Answer

Frigidaire water filter keeps on popping out


Hello shebalaba - Thank you for your question and I am happy to assist you. Could you please provide me the model number of your refrigerator or the type of water filter that your unit requires? The serial tag is typically located inside the cabinet on the left side wall. With this information I can better address the issue at hand. Thank you and I look forward to your response.

Jul 02, 2013 | Frigidaire Refrigerators

1 Answer

What problems have you encountered with newly designed Pure Source 2 water filter


I spoke with Frigidaire's Customer Service [(706)860-4110] and they said that the filter was redesigned. A customer needs to get a "service flash" number from the customer service representative. The rep will also provide you with local repair companies who will use the service flash number in order to get reimbursed by Frigidaire for fixing/updating the customer's refrigerator... at no charge to the customer.

Jun 08, 2013 | Frigidaire 1029438 Frigidaire Pure Source...

1 Answer

Where do I find the filter that needs to be changed


Hi

There are two types of water filter fitted to this model they are both located in the top right hand corner of the refrigerator section.

1. The standard water filter looks like an upturned bowl, to change this you need to unplug and switch off the unit, turn off the water supply and unscrew the filter around 1/4 turn anticlockwise.
Replace the filter and tighten the bowl checking that the O rings are in place. You may make a bit of a mess with water dripping out as you remove the filter bowl. These can be quite stubborn if they have not been changed before.

2.Pure source filter is on the face of the unit next to the thermostat, again shut down the unit and turn off the water before removing the filter, there is a small button lower right on the face, when you press this the filter should pop out, again spilling some water.

It is vital that you prime the system properly before using the water or ice this means running at least 2 gallons of water out of the water valve on the front to make sure that all the air is out and that pure water is in the machine.

You manual is available at this link

http://manuals.frigidaire.com/prodinfo_pdf/Anderson/241856000en.pdf

Hope this helps

Gordon

Apr 26, 2011 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

Water leaks from the pure source filter


vaseline on filter threads and tighten...thumbs up...

VE6GAR 73 88 99

Aug 10, 2009 | Frigidaire FRS3R5EMB Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

9,419 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

yadayada
yadayada

Level 3 Expert

74896 Answers

Brian Coughlan

Level 2 Expert

275 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...