Question about Refrigerators
I am posting this again because there were no responses to my last post. Hopefully this time I have given enough information for someone to help me. Any advice is appreciated. I have tried everything I can think of.
I am trying to replace my water filter with a new Frigidaire Pure Source 2. I have a side by side Frigidaire. I removed the old filter and installed the new filter. Instructions say to run the water for 3 minutes after installing the new filter. When I press the water lever the Pure Source 2 filter pops out.
I called Frigidaire and they could not help me. I called Lowe's Home Improvement and they couldn't help me either. Both people I talked to said that when I install the filter I should hear a clicking noise. I don't hear a clicking noise. I had the same problem with the last filter but someone at Lowe's was able to help me. I just can't remember what he told me to do.
My parents frig had the same problem. The steel tabs that hold the filter in place are very small and frail. Heres what I did to solve the problem, at least temporarily. While firmly holding the filter release button, gently bend the tabs together using an extra long pair of curved needle nose pliers.
Posted on Jul 09, 2009
Testimonial: "Great Advice, and it worked!"
Thanks to everyone for your support! I learned on a different forum that Frigidaire actually has done a "recall." If you call the 800 number on their website, they will give the name of a local repair service that will come to your home and replace the casing for the water filter. Frigidaire paid for 100% of the service. No fee to me and now my water filter is working perfectly! Good luck
Posted on Nov 21, 2013
PRESS HARD when pushing the filter in, you'll hear the "Click", I have this fridge.
Posted on Aug 23, 2009
I also bought a new filter that started shooting out of the refrigerator about 2 weeks after buying it. I also had to use extra long pliers to bend the coils that hold the water filter in place. Cant believe so many people having this problem with the replacement filters. It almost made me wish I had just kept the original in. So far so good since I bent the coils.
Posted on Nov 21, 2013
They just redesigned this filter, I never had a problem with old one. When I put in new design it also popped out, I just shoved it in harder. My dispenser for water was working fine now it won't dispense, I am pretty sure it is this newly designed filter!
Posted on Jun 08, 2013
I have had a Frigidare glhs238zds7 fridge for 10 years and the filter worked great. Then 6 months ago, purchased the filters from the same company I have always done but it had a new package - sure enough the filters just flew out of the fridge and made a complete mess. I sent a video of this to the company and nothing, called and nothing - no help at all. Tried this trick stated here that said to pinch together the clamps that hold the filter in, that worked. So simple - thank you for the fix.
Posted on Oct 27, 2014
I had the same problem..I emailed pure source filters and they told me that they have replaced the cartridge in the fridge to adapt to the newer models...They have set up an appointment with a service call to come out and replace the cartridge with a newer version for free....so I suggest you email pure source filters to get someone out to your home ....
Posted on Nov 19, 2014
I had the same issue with the Frigidare glhs238zds7 model and this WORKS!!!!! Thank you
Posted on Aug 30, 2014
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Posted on Jan 02, 2017
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Dec 26, 2015 | Frigidaire Refrigerators
Good Morning Joel, thank you for your post!
I see that your Frigidaire refrigerator is no longer cooling. This could be a potential issue with your sealed system or control panel. Is your fan running? Do you feel any cold air? If you can provide me with some additional information I would be happy to help you. I look forward to assisting you further. -Matt
Aug 04, 2015 | Frigidaire Pure Source Plus Water Filter
Aug 31, 2014 | Frigidaire Refrigerators
Hello friend, thank you for your post!
I understand that your water filter holder is stuck and will not come off of your Frigidaire refrigerator. I see you have the Pure Source filter and after reviewing that it does not appear to have a filter holder. To remove that filter you should have to push it in and it should discharge. If it is not doing so, I would push it in and turn it slightly to remove it. If you are still having trouble with your filter removal could you provide me with your model number please? You can locate the serial tag (which lists your model number) on the inside of your refrigerator normally on the right hand wall. I look forward to assisting you. -Matt
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