Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

Usb port on printer working

I can't even get the darn thing to work because when I download the software it requests that I plug the usb plug into the printer, and it doesn't make a connection. I get confirmation from my notebook that there's a connection, but can't download. I had gotten it previously to download and printed 2 pages off the printer but then the usb port would not get a connection. So I tried to reinstall the software, no I just have a piece of junk sitting on my shelf and I'm unable to use the printer for my small office. I contacted tech support, and their solutions were very unhelpful. I've tried everyway to get this to work. I just made a bad decision buying anything from this company.

Posted by on

  • anamcmullen Apr 27, 2009

    thanks for your advice. I actually got my problems fixed through brother. It was an issue with having the proper port set up on the computer. It wasn't a usb issue because I could scan things into my notebook. I need it for a small business so hopefully it will serve me well. It is a good laser printer for the money.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,198 Answers

I've gotten a lot of good years from my Brother mfc, don't give up on it too soon. Be patient, try another usb cord, and definately try another usb port on the computer. Many a time I have had to re-boot, or uninstall and reinstall a device to get it working. It's worth the effort.

Posted on Apr 26, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I downloaded the software and it doesn't find my printer during the install. i've had this printer for a couple of years and it worked fine during these years. i've since moved and now when i plug the...

Try unplugging the usb chord, uninstalling the printer (in device manager), then reinstalling the drivers.
If this fails, you may have a problem with your USB ports on your computer. Try different ports.


Jan 26, 2011 | HP Photosmart 3210 Printer

1 Answer

Printer won't communicate with PC

please check your cable. also check the ports if its working. sometimes the small things is what we tend to forget. ;-)

Jun 19, 2010 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Hi-My Epson NX400 inkjet printer does not

Hi there

You can download this from my website.
Main features.
SSC Service Utility allow you to do many amazing things with Your Epson printer :
1) Work directly with CSIC in Epson Stylus printers cartridges.
2) Reset or rewrite any chip using special addon device.
3) Freeze internal ink counters.
4) Reset internal ink counters even with empty cartridges.
5) Separate cleaning of color and black heads for all Epson inkjet printers, powerful cleaning mode.
6) Hot swapping of cartridges supported.
7) Resetting of protection counter (even then it is already full).
8) More then 100 different Epson printers supported
This allow many people with high printing demands to save some money (program works with both black and color cartridges).
Up to day this software works under Windows 95/98/ME/2K2/XP with both the LPT and USB printers.
Download Free
Click Link =
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
All files on my website are only there for a limited time

Mar 18, 2010 | Epson Stylus NX400 InkJet Printer

1 Answer

My pc not acnowledge the device through usb port

You have to install the software first and then plug in the USB cable.
If the printer was working before then try another USB port on the computer or even another cable or reinstall the software.

Good Luck

Oct 19, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

My printer and computer are not communicating at

If the software is installed for the printer, there is only two things you can do.

Plug a USB device that's already working into that port. If it's working, It'll install the driver.

If it's not working, try another port. Change your USB cable to another one. Also, in the BIOS, set the USB port to high speed.

Aug 09, 2009 | Zebra LP 2844 Thermal Printer

2 Answers

Just got a new printer Brother MFC-5860CN

i think you need th software you can download it from main download section its in

Apr 01, 2009 | Brother Multi-Function Center MFC-5860CN...

1 Answer

HP Photosmart Printer, Mac won't recognize with USB

Sounds like their is not communications between your printer and computer. Could be a bad USB cable - swap out and see if that fixes it. If not it could be a faulty USB port on the computer or printer. You can check the computer USB port by connecting another device, but there is no way to check the HP's USB port. I would also check printer USB port for dust bunnies! If you're not able to resolve, I think it is time for another printer.

Jan 07, 2009 | HP Photosmart 8050 InkJet Printer

1 Answer

Oki C5150 Not Communicating with Computer

lpt1 usually only works for parrallel printers unless a USB port has been mapped as lpt1.

Is this being installed on a Windows Vista computer?

Jun 19, 2008 | OKI C5100n Laser Printer

2 Answers

Printing from Canon MP800 Operational Panel

I had the same problem. Just called Canon, reinstalled the MP Navigator software and its up and running again. You can download it from

Sep 06, 2007 | Canon Pixma MP800 All-In-One InkJet...

5 Answers

Can't get connected

There are 3 possible things wrong. You will have to try to test them all. 1) The USB port could be bad. Try plugging another USB device into it and see if the computer recognizes it. Try a USB mouse, portable music player, or any other type of USB device. If it does, then the port is good, and move onto #2. If not, then try another port. If all USB ports are bad, then you will need to have that fixed. 2) The USB cable may be bad. Try swapping out the USB cable. Try using a different USB cable. Also try using the original USB cable with another USB device on another computer. 3) The printer may be bad. Contact vendor support, or just return is to where you purchased it. Another place to see if the device is even being recognized is the Deviec Manager in windows. This can be viewed by Right clicking on My Computer and selecting "Manage". In the Computer Management window that opens, select Device Manager. If you see any question marks there, then your computer may "see" the printer, but the drivers are not installed properly. If you do not see any question marks or the printer, then there is a problem with the printer.

Sep 15, 2006 | Canon PIXMA IP5200 InkJet Photo Printer

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts


Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides