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Kodak AIO printer will not print on colored or bordered paper

My new Kodak AIO printer will not print over colored, designed, or bordered paper. It will print on very light colors,but if there is any darker shading, etc. on the paper, it spits it out and says the paper is the wrong size.
Is this a problem common to the printer, scanner, copier machines?

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if you are connected online, try first to update your firmware, you can do that by downloading it in kodak website www.kodak.com/go/drivers, the latest version is 71.650837, then install it in your computer.
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by Ebrown

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Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
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Close the printer.
After about a minute or so the printer will ask you to do a calibration.
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Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

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