Question about Kenmore 24032\24036 Top Load Washer
It spins out of balance during wash and spin cycle. I beleive it started after she washed a load too big! Now it does it all the time.
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Posted on Jan 02, 2017
Model 11020922990 Kenmore Three speed is tearing shirts. Sear is no help at all. All they want to do is send a $75 service call or sell a warrenty. I just need an answer to the question, Why are my shirts being ripped up. The owners manual has some suggestion none of which fit this situation.
If I have to rely on Sear a rock at stream side sould like a better solution!
Posted on Jun 02, 2008
With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.
Basket drive block part number is 389140
If that's not it, let me know and I will try to help you further.
Posted on Mar 10, 2009
Hi, Make sure the washer is solid to the floor. To level the washer, Put your foot against the front panel at the floor and tip the back of the washer toward you. Then set the washer back down and the rear legs should self adjust.
Hopefully this will stop the washer from shaking.
Posted on Jul 05, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
This also assumes that:
1. The machine will agitate and go through the rest of the cycles.
2. It will pump out the water.
3. Since it tries to spin, the Lid Switch is OK.
The problem points to the clutch and / or transmission
See the following for how to pull the clutch on Kenmore top load direct drive washers.
If the clutch springs and pads seem OK, the problem points to the main spin gear inside of the transmission. If the clutch springs and/or pads are damaged, there is a rebuild kit for them.
Following is the Whirlpool / Kenmore installation and maintenance PDF on how their top load, direct drive, neutral drain washers work.
Here is another PDF of the Whirlpool parts list for their commercial washers, consumer models are basically the same.
If you look at the operation PDF you'll see how the transmission works when going into the spin cycle. If the "Neutral Drain" cams are intact, they drive the main spin gear which drives the spin gear connected to the clutch.
If the main spin gear is broken (It's a metal plate surrounded by plastic gears) you would hear a major grinding noise and the washer wouldn't spin.
Opening the transmission is not difficult but is a messy job. It holds about 14Oz. of oil.
Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the main spin gear or neutral drain assembly cams are damaged, they aren't too difficult to replace.
The Whirlpool Parts PDF has part numbers for both.
The Neutral drain assembly costs about $15 which is a lot less than $170 for a new transmission.
The Main spin gear is quite a bit more but still less than a transmission.
Posted on Oct 12, 2009
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