Question about Samsung Digimax S630 Digital Camera

1 Answer

Unable to take Pictures

Once Power On with Fully Charged Metal NiH batteries, LCD/Green Light stayed on for 2-3 Seconds and LCD/Green Light display immediately disappeared. Even Power On button is not working afterwards. I have to reset it once by removing the batteries and Power ON to use it once again. This is repeating always. One good thing: Once Power On, if immediately i choose View Pictures button, then LCD/Green Light are staying without disappearing. So, atleast i can view the pictures which i have taken before. I feel where is a problem with the Pictures taking. Please advice me in details.. Eagerly waiting for uuuuur reply... Thanks Gopal Krishna K.

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So, you're using Ni-MH batteries already, once you've turned it on and then you have to press on the PLAY button to view pictures, i need you to double check the battery type option of your camera by doing the steps below:

- Press MENU
- Scroll to the right until you are in SETUP 2
- Go down to Battery Type
- Switch it over to Ni-MH (for Rechargeable batteries)
- Select Alkaline (for Non-rechargeable batteries)
- Press MENU/OK for changes to be saved

Turn off camera for a few seconds so settings will be refreshed.
Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still does not work, can you please try Non-rechargeable batteries (Alkaline) with your camera if it won't work with the Nickel-metal Hydride (Ni-MH) Rechargeable batteries.

Make sure you have set properly the battery type of the camera under SETUP 2 for Alkaline.

Turn off camera for a few seconds so settings will be refreshed.

Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still won't work, then you have to send the camera for Repair.

Register camera online:
- Go to www.samsungcamerausa.com
- Click on Customer Service
- Register under Option 2 Box
- Fill out the required info
- Read instructions
- If website asked you to upload a receipt, just skip that
step and leave it blank
- Take note of the ASC address and online ticket number
that will be generated at the last step
- Turn-Around-Time will be 7-14 business days

Do the following:
- Include a copy of receipt in the box to avail of the warranty
- If you don't have any receipt, include a copy of credit/debit card statement/cancelled check that was used to purchase the camera
- Exclude all accessories when sending camera for repair
(No batteries, memory card, strap, cables, manual, CD)
- Write the online ticket number on top of the box
- Use another box and sealed it properly to avoid damages during shipment
- Check repair status using Online your zip code and phone number as you proceed on the Repair status of the website

Posted on Jan 13, 2008

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Posted on Jan 02, 2017

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