Question about Sony Cyber-shot DSC-W300 Digital Camera

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Camera comes on but not able to take photos

Hi the camera is just over a year old and now when i switch the camera on the camera lens opens and closes about four times and after this a message is displayed on the screen:turn the power on and off.this happens everytime the camera is switched on

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Dang see what happens if you take the battery out while the lens is oppening or when it opens fully

Posted on Apr 15, 2009

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Posted on Jan 02, 2017

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Lines on screen and photos, too bright photos outside


Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
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I have the same problem. Have you come across a solution? It's definately my lens and not my battery. Where did you go to get the lens looked at and repaired?

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Your camera performs a quick 'integrity' check before each shot and goes into error 99 mode if the lens in incompatible or has a diaphragm problem. ( it will also display e99 if the shutter or flash unit is not ok but this does not apply here ). This is how you can check whether the diaphragm mechanism is ok : attach lens to your old camera and set camera to AV and set F stop to 16 . open back and release shutter and look through the back to see if your lens is closing to F 16. If it is closing fine then the lens is ok but is not compatible with your D400.

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1 Answer

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Try the Sony web site technical help. but I feel that there is a main board fault developed here- perhaps time for a new camera try the tech help first though

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