Question about HP OfficeJet V40xi InkJet Printer

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Hp officejet v40 printer

Keeps telling me wrong black cartridge installed, but i'm using the one that came with it, what # should it be

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  • Anonymous Apr 03, 2008

    I got same message: Remove and check black cartridge.

  • misha70 Apr 03, 2008

    I got message: Remove and check black cartridge. What should I do?

  • Mike Segreti Apr 06, 2008

    I have the HP15 and HP 78 cartridges installed and I'm still getting that message. Wrong black cartridge installed.

  • Anonymous Apr 23, 2008

    I have the same problem. telling me I have the wrong color cartridge installed.

  • myers7225 Mar 15, 2009

    I have somewhat of the same problem....only my color cartridge - screen on printer says "Insert Color Cartridge" except there is one installed and it is fairly new.

  • Anonymous Apr 28, 2009

    Correct color cartridge is installed but the V40 keeps telling me to remove and check the color cartridge.



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  • 113 Answers

HP15 - Black
HP78 - Color

Posted on Mar 03, 2008


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Many brand name printer cartridges have a code that tells the printer they are a new cartridge. Once the cartridge is empty it will never again tell the printer that is it new.

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You say you "had my ... cartridges refilled today" so I suggest you go back to the folks who refilled them and ask them for suggestions.

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