Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Lexmark X5495,Error 1203, Says Clear Carrier Jam

Hi there,
I have a Laxmark X5495, showing an error 1203, saying Clear Carrier Jam.
The cartridge move side ways on the carrier when I torn on the power.

Please, could you help me on that.

Many thanks

Helder Crespo

Posted by on

  • Anonymous May 17, 2009

    IT KEEPS SLAMMING BACK AND FOURTH

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1 Answer

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  • Master
  • 2,035 Answers

Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 7 Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.

Posted on Apr 15, 2009

  • Anand Kumar
    Anand Kumar Apr 15, 2009

    If this did not solve the problem please try these steps :
    1. Turn the printer off and open the access cover.
    2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
    3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
    4. Watch the paper as it feeds through and try to determine where the jam is occurring.
    5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
    6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
    7. Turn the printer off.
    8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
    9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.



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1 Answer

Lexmark printer x7170 cartridge error 1203


The 1203 error indicates either a communication problem between your cartridges and the printer or a short in one of your cartridges. Please follow the steps below to identify and fix this issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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What is error #1203 and how can it be fixed


The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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My printer says cartridge error 1203


The 1203 cartridge error indicates either a communication problem between one of your cartridges and the printer or a short in one of the cartridges. Please follow the steps below to fix this problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power source to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

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Problem Error 1203 ; 1203 error message; 1203 cartridge error; Cartridge short error Solution Overview
The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads.
Resolution

  • If the problem occurred immediately after the printer was purchased and unpacked from the box, please contact Lexmark Technical Support for assistance.

  • If the problem is occurring during the normal printer lifetime, the procedures below will help you to resolve it.

Troubleshooting a Communication Error between the Cartridge and the Printer click on this link and follow the steps listed, hope this helps! http://support.lexmark.com/index?page=content&id=SO3683&actp=search&viewlocale=en_US&userlocale=EN_US&segment=SUPPORT&productCode=LEXMARK_X5495&searchid=1286737658844 Please leave rating ;) thanks

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1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
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To reset factory defaults on the printer, perform the following steps:

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1. Please make sure the All-In-One is powered on.
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3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
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1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
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6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

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