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You need to view the print que and cancel all prints.
Do the following:
1.) Navigate to windows control panel and double click Printers and Faxes.
2.) Now double click on your Hp Business inkjet 1000 Printer it should come up with the que.
3.) Click Printer and then click Cancel all documents. That is the Printer tab on the top left of the box.
That should cancel the documents in the print que and you printer should be able to rest now.
May I know the exact error messages in the printer screen. If it's green and yellow lights that are flashing you need to push more the two cartridges that you replace....also try to clean it using the printer program installed in your computer....good luck and hope it will help....
ok..first try to make a copy and check if it copies fine or not..
if it copies then hardware is working fine..
turn off the laptop and unplug the USB cable..
turn on the laptop and wait for 5mins and then connect the USB cable..once the USB cable is connected do not try printing..wait for the hardware to get installed..
and then go to the printers folder and check if the printer icon says 0 ready..if it says then try printing..that should work
on a windows system, go to printers and faxes, delete all icons there. unplug the printer, reboot your computer, then as soon as your computer is up, connect the usb cable... now wait..... after about 5 mins, check printers and faxes if it has an icon for your printer, if it does then print a test page, if it does not show an icon, try another cable, try another usb port or try it on another computer entirely...