Question about HP LaserJet P2015 Printer

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Cannot install hp2015 usb printer in windows 98

I downloaded the drivers from hp site and tried to install the printer it was installed but not properly some files were missing and usb is not detected by the OS.How can i fix it.

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  • Anonymous Apr 15, 2009

    i have windows 98 2nd edition.. the hp printer is usb 2.0 how do i install the printer in 98 because it shows the device as unknown in device manager.

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Two things may be the problem:



    1) Do you have 98 SE, that is Second Edition?



    2) With that operating system you probably have USB 1.0. Newer peripherals use 2.0. I know many flash drives are not recognized with 1.0.



    This is from the user guide: "Compatible with USB 2.0 specifications"

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  • Master
  • 1,498 Answers

Hi there,


Make sure you the full install program/download. We're going to back pedal and try it again.

First:

  • Disconnect the Printer cable.
  • Click Start
  • Click Control Panel
  • Click Printers
  • If your printer shows up here, remove it
Then:
  • Run the Install program again
  • Only plug in the cable when prompted to do so
When you plug the cable in it should now recognize the printer.

Best regards,
Mike

Posted on Aug 17, 2009

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  • Troubleshooting Setup and Install If your device is not recognized:
    • Verify that your cable is USB 2.0 high-speed compliant.
    • Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
    • Check that the peripheral is turned on. Peripherals will not be recognized if the power is off.
    • Ensure that your USB cable is no more than 15 feet or 5 meters in length.
    • Check that the USB port is enabled. Some computers ship with disabled USB ports.
III. INSTALLATION INSTRUCTIONS When operating in a Windows environment, the CD-ROM setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you have selected. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility will install the Spanish version of the printing software for the appropriate Windows version. INSTALLATION OPTIONS Two methods are available for installing printer drivers and software components for the printer.
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    • HP Color LaserJet 2605 series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.
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    • HP Product Assistant . This software detects problems that occur with your HP products and can offer solutions to help you resolve those problems.
    • HP Software Tour . Use this for an overview of the software features.
    • HP Software Update . Use this software to check for software updates for your HP products.
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Network Installation for Windows 98 Second Edition, Windows Me, and Windows Server 2003
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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us〈=en&product=3435671&

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