Question about DISH Network IR Remote Control

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DishNetwork IR Remote Control Problem

I have a Dish VIP722DVR receiver.
It is being used with a 6.3 IR / UHF PRO remote control.
My problem seems to be unusual at best, the remote is working, I can operate my TV with it so batteries are good and IR is communicating. When I go to use it with my DVR it seems to stop working unless you place the remote 1-2 inches from the receiver then you can access menus. I have re programmed the remote, changed batteries again, spent a few hours on the phone with tech support (they ruled out IR interference and sent me another reciever which is doing the exact same thing as the original)
This DVR operates a second TV and remote (UHF) which works just fine.
So I am hoping maybe I can find sombody with another approach to this problem.

Thanks in advance.

Posted by on

  • willie0724 Apr 22, 2009

    Well a new remote was the answer however the IR on the new remote had the same problem. My resolution was to take the primary IR remote and convert it to UHF pro capability. It seems to have resolved my problem. Thanks for the reply.

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  • 374 Answers

First the only way the 6.3 will work is if it has the green number 1 on the tab facing you. Assuming this is the case you will need a new remote. This primarily is the remote for the second room away from the receiver. Thanks for using Fix Ya.

Posted on Apr 20, 2009

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