Question about SanDisk Sansa e250 MP3 Player

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Just Died!!!!!! I just went out and spent the money to get a micro SD card for my sansa, and I put a CD onto the card that had some sort of file protection on it and my Sansa FREAKED out and now it won't even turn on. HELP!!!!!!!!

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  • Yeagerbomb Sep 17, 2007

    It goes into recovery mode, but my dad has a lot of blocks on the computer so I can't download the firmware program. Can i do anythinbg without the program?

  • Yeagerbomb Sep 22, 2007

    thanks

  • Yeagerbomb Sep 26, 2007

    I Ran th firmware and the stupid thing still won't work. i really need help.

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  • Master
  • 626 Answers

Remove the card from the device. Put the device into recovery mode to verify that it still functions. Recovery mode - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button If it does go into recovery mode, its not dead. Slide the hold switch back over, then turn the device off. Try turning it back on, if it functions, great. If not, reply with the message, or problem and ill go from there. Best of Luck.

Posted on Sep 14, 2007

  • Timothy D
    Timothy D Sep 17, 2007

    You can extract the files from the .exe file using WINRAR or similar.

    You can put the device into recovery mode and drag and drop the pp5022.mi4 and the sansa.fmt files onto the device while it is in recovery mode.

    Its kind of a daunting task. You may just ask your dad to use his account, for Administrator Rights, to run the file. It honestly takes less than 1 minute to run.

    Best of Luck.

  • Timothy D
    Timothy D Sep 26, 2007

    Sounds like you may need to call Technical Support. Its free, give them a call.

    SanDisk Technical Support 1-866-726-3475

    Best of Luck.

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There are 3 ways to solve your problem, but all of them are rather kludgy. This is an old player and the integration of the microSD card is not done very well. I believe with the newer players these sorts of issues are not problems. Anyway, here are your 3 possibilities:
1) You can load your music directly onto the card before you put it into the player. Most cards come with an adapter that lets them fit into slots that are for regular SD cards. So if your computer has a slot for an SD card (or if not, you can plug the card into a card reader and then plug the card reader into the USB port on your computer) then you can copy and paste mp3 files onto the card. This is a drag because you can't use Windows Media Player to do this, but instead need to open the folder where the MP3 files are and then copy and paste them onto the card. But it works
2) This is slightly easier. Before you connect the Sansa player to the computer go to the settings part of the main menu and then select mode. You should see two choices. One is MTP and this is the setting you want if you are using the player with Rhapsody service. The other setting is MSC and this lets your computer recognize the Sansa player AND the microSD card. Once you have selected the MSC mode, then you can connect the player to your computer. When you look at the drives on your computer, you'll see 2 new drives. One is the Sansa 280 and the other is the microSD card. Once you see those, you can copy and past MP3 files right onto the card (and/or onto the Sansa). Again, you have to go the folder where your MP3 files live and cannot use WMP to do this
3) I haven't tried this, but others say that a free program called rockbox (www.rockbox.org) let's all this work much better. It sounds complicated, as it puts kind of a new operating system on your Sansa and it may not be reversible, so proceed with caution, but some people love it.
Hope that helps

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I have a PNY MICRO SD 2GB for my Samsung Messenger. When I put the Adapter into the computer it showed some files. One named My_Music. I put a CD in and downloaded the Cd onto the My_Music file. It showed...


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You can only see the card thru My Computer as a removable disk.

You can manually transfer the files thru My Computer by dragging & dropping then onto the card.




Best of Luck.

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